40 Days up and nothing....(merged)

msvarsity

Frugal_Fox wrote: »

Bank: Lloyds TSB
Amount Reclaimed: £2082
Amount they paid: £2082
The story: Sent letters as per Consumer Action Group, filed claim with MoneyClaim - received notice of intent to defend, and Court Allocation Questionaire - paid additional Court Allocation fee (£100) then received letter from banks solicitors offering to settle out of court for claim and court costs.

please can anyone tell me how long lloyds tsb took to reply, as i am coming up to 40 days for data access and still have heard nothing. should i phone them to find out? i am now 105 pound overdrawn because i had one unpaid direct debit and they keep charging me for it and taking out the money when i dont have any in the account!
i am getting desperate so if anyone can help i would be sooooo grateful!:eek:eek: :

philharry24

i wrote off 4 weeks ago requesting a list of charges from my bank with no reply yet they have not cashed my cheque after 40 days if still no reply do i need to write another letter requesting details waiting another 40 days because i dont know if they received my first letter any advice?

angie1624

Hi all, I sent recorded letter to abbey requesting 6 years bank statements and cheque not cashed .was just about to send second letter when I received a letter from them requesting proof of new address(we moved last august) they said once they confirmed ID then they would process request. I gave the 7 days to do this. letter was received by them on 16th March and stil no sign of anything and cheque still not cashed.Has anyone else had this probelm. Should I go ahead and send 2nd letter ? any help appreciated. Thanks

Edinburghlass_2

Edinburghlass wrote: »

Apart from checking if you can download your statements via online banking, try the following letter and report to the ICO.

Originally Posted by Rex_Mundi
Send THIS LETTER to the bank recorded delivery.

http://www.ico.gov.uk/complaints.aspx

..................

gladigirl

Hi
I've waited the 40 days for Halifax to send the statements and guess what -nothing. I've found the template letter to send now but where shall I send this too.
Also has anyone had problems with the Royal mail and the inability to find out if a recorded delivery has been delivered. I tried the website and phoning but no joy.
Many thanks

paddypuma

Hi,

I've waited 42 days so far for my statements from Halifax Bank of Scotland.... I've called several times and have been told that 'due to the increase in people asking for statements' they have been taking longer than normal to send them out.

It's irritating that I have paid for this service and haven't received them. Ive since written to them advising that I will give them a further 10 days to send them or I will be taking matters further!!

Robbed_2

I sent my £10 cheque and the request for statements on 14th february. Still no reply from the Halifax, even though they have cashed my cheque!!!

What happens if the 40 days pass and they dont even reply?

Butterfliesarepretty

I received refunds of £602 from smile last week, but the statements have still not arrived and the list of charges have not either. I requested these on the 19/2 and now they are saying that they treated my statement request as a complaint of charges and they refunded it immediately. I have told them I need these statements and they messaged me back saying again it would take 40 days to prepare. I have told them that if the statements are not here by saturday (40 days) I will complain to the fsa. Surely I am right ?

clydesmum

I also waited 40 days on statements (up on Monday), called telephone banking on Monday night and received 200 pages of statements this morning. Give them a phone 08457 213141. Best of luck

Penny2myName

I had this heppen, and they asked me wait another 4 days, my statements arrived the day after.