e.on Fixonline 8 - question for e.on Company Representative on alternatives?

OnTheUp_2-2

I am waiting for Rob Perkins to call me this morning to clarify whether a genuine error has been made in setting up the Price Protection 2014 or whether they intentionally attempted to trick the customers who had been promised this taroff. i will report back the outcome- must say I have little faith.

OnTheUp_2-2

funny eh...not an eon rep to be seen.... they are making a huge pit for themselves and I still think Martin lweis needs to intervene when the reps are on here making public declerations that they are not sticking to

emeraldbugle

Fixonline 9 is being offered, same unit prices, 11% total discount for my area, till 1st March 2012.

It is really doing my head in now! Am trying to do some 'man maths' to determine whether I pay the premium now for EDF Fix 2014, or just take the rises as they come. By my calcs, if EON increase their prices by 18.5% each year till 2014, I am no worse off than their variable plan.

Still confused!

brewerdave

Can't see that going on to FOL V9 is going to pay because it only covers this winter period ie the next 8 months - you will then be back to square one looking for a further "deal" - for me it would "save" me ~ £100 vs EDF fix til March 2014 - but I suspect that the current fixed rates will be the variable rates by then-God nows what a fix will cost after next Winter!!

emeraldbugle

brewerdave wrote: »

Can't see that going on to FOL V9 is going to pay because it only covers this winter period ie the next 8 months - you will then be back to square one looking for a further "deal" - for me it would "save" me ~ £100 vs EDF fix til March 2014 - but I suspect that the current fixed rates will be the variable rates by then-God nows what a fix will cost after next Winter!!

8 months on FOL9 at current usage is £1372 vs EDF 2014 £1730

Big difference for me! Is it worth the premium now? :wall: I could tolerate yearly increases of 18.5% till March 2014 and be no worse off.

But you are right, I'll be back here again in March 2012!

OnTheUp_2-2

right this is a quickie as i am at work.

complaints dept have now confirmed there is an error on the accounts page and that I have been moved onto 2014 tariff, unit prices as follows capped till 2014 incl clubcard points 8% discount on each-
+ vat-

elec 25.7 and then 26.9
gas 7.3 and 3.2

lizardbouy

Just to add to the conversation I've decided to stick with EON and go from FOL8 to the Fix 5, Shes set it up so that it starts from July 1 so no penalty and no increase till then.

Works out 9% more than the "standard" tarif I'd be going on to and for me it is around £15 a year more expensive than the EDF Fix 2014. However its worth staying for three reasons 1. Ease 2. Clubcard points 3. Its a fix with no penalty so if better options come along I can take a look (unlikely)

Good Luck everyone

completesaver

lizardbouy wrote: »

Just to add to the conversation I've decided to stick with EON and go from FOL8 to the Fix 5, Shes set it up so that it starts from July 1 so no penalty and no increase till then.

Works out 9% more than the "standard" tarif I'd be going on to and for me it is around £15 a year more expensive than the EDF Fix 2014. However its worth staying for three reasons 1. Ease 2. Clubcard points 3. Its a fix with no penalty so if better options come along I can take a look (unlikely)

Good Luck everyone

I have read this complete thread, and yes I too am on the war path with EON!
Anyway having spoken to them this morning, (my FixOnline 8 ends 1st July) I was advised to go onto Fixed price 5 until July 2013. I agreed to it, mainly because there is no cancellation fees, and did not want to lose £30 to end contract earlier, and also discount on final bill. (I don't trust they would not charge if I switched to another provider) My usage for the year is :-
Gas 23466kw
Elec 9904kw
£1455.10
Staying with Eon but on Fixed price 5 would mean an anual payment of £2195.04

However I have also entered figures into SimplySwitch comparison and EDF Fixed saver came out to with an annual charge of £1812.90
Which would save £382.14 if I signed up.

OVERALL STILL AN INCREASE OF £357.80

I tried to do the switch online and the site would not allow an online application ONLY choice was to call. I did that and was told:-
1. I would not get £40 cashback as I am calling the call centre.
2. The price is only available through the call centre.

When I spoke to a supervisor (Ashleigh) I was also informed that EON should not have advised me to go onto their fixed price 5 as it was higher than the EON standard price so I will not be on EON's cheapest price anyway!
OH I AM SO CONFUSED..... There is more to life than this surely!
However we all want the best price available depending on our usage.
At the moment I am still going with EDF fixed saver2 (though there is a £25 per fuel cancellation fee for getting out early) But I am going to wait to see what happens in between the 12 day cooling off, there hopefully will be some other deals to look at.
I Am very very disappointed with EON
So Lizardbuoy check the standard rate with EON as opposed to the Fixed price 5

lizardbouy

completesaver - The Fix 5 *is* more than many of the standard tarifs but the point is its a fix so I'm betting that I'll save over time. Try an use actual kWH figures in your comparisons as that'll give you a personal opinion that is much more accurate. For example your blend of gas v elec has a big influence on the price.

grizzly1911

completesaver wrote: »

I have read this complete thread, and yes I too am on the war path with EON!
Anyway having spoken to them this morning, (my FixOnline 8 ends 1st July) I was advised to go onto Fixed price 5 until July 2013. I agreed to it, mainly because there is no cancellation fees, and did not want to lose £30 to end contract earlier, and also discount on final bill. (I don't trust they would not charge if I switched to another provider) My usage for the year is :-
Gas 23466kw
Elec 9904kw
£1455.10
Staying with Eon but on Fixed price 5 would mean an anual payment of £2195.04

However I have also entered figures into SimplySwitch comparison and EDF Fixed saver came out to with an annual charge of £1812.90
Which would save £382.14 if I signed up.

OVERALL STILL AN INCREASE OF £357.80

I tried to do the switch online and the site would not allow an online application ONLY choice was to call. I did that and was told:-
1. I would not get £40 cashback as I am calling the call centre.
2. The price is only available through the call centre.

When I spoke to a supervisor (Ashleigh) I was also informed that EON should not have advised me to go onto their fixed price 5 as it was higher than the EON standard price so I will not be on EON's cheapest price anyway!
OH I AM SO CONFUSED..... There is more to life than this surely!
However we all want the best price available depending on our usage.
At the moment I am still going with EDF fixed saver2 (though there is a £25 per fuel cancellation fee for getting out early) But I am going to wait to see what happens in between the 12 day cooling off, there hopefully will be some other deals to look at.
I Am very very disappointed with EON
So Lizardbuoy check the standard rate with EON as opposed to the Fixed price 5

Did you use simply switch to do the comparison?

Money supermarket do appear to allow the EDF V2 Fix and give a £30 discount:o