Mercedes sold my car to someone else

fluffnutter

KevinCJ wrote: »

Sad or happy, the only way I work is I reward myself when I do well; I have been working round the clock for the past 5 years to be only disappointed.
People derive pleasures for materialistic things and someone don’t. I am not judging I am just informing you what has happened.

Each to their own, of course. But the problem with this type of philosophy is that when things don't go your way, you get yourself in a right old tiswas and start demanding compensation and saying you've been 'taken through hell'. Different priorities might enable you to be a little more resilient...

paulrn_2

OP wheres the perspective. Hell is serious illness, earthquakes maybe divorce etc. Not being a bit hacked of because the car you bought fell through. Take the money buy another car and move on, buy a ford more extras and cheaper servicing !!!!!!

Apples2

Sounds like a great thread... I'm in..

KevinCJ wrote: »

i have saved up for 5 years for this car,

They had this car on their forecourt for FIVE YEARS then typically, two customers come along at once??

KevinCJ

Things have started to roll, after the email.
.... lets see if anything is even offered.

:money:

sirmarcus

KevinCJ wrote: »

Things have started to roll, after the email.
.... lets see if anything is even offered.

:money:

Yep emailing the Managing Director Customer Services for any company always generates action.

With luck, you will get the right result. Keep us posted.

KevinCJ

Simon, asked me to resolve the matter direct with the dealership.
I was asked to meet the general manager today and I did, the general manager has been shifting ground since day one and I knew it would not be a good idea to meet the dude. But I trusted Simon, got a taxi and I said let’s see what happens after 1:30 hours latter we are back to zero. The general manager was not even willing to accept to give the 2 years warranty on another car as he said it had nothing to do with them, when I suggested to maybe have a stock allocation system so this issue doest happen again, the dude replied I have been in the industry for 30 years and there is no way of connecting computers of all dealerships together.

??? WHF

Hasn’t he heard of the “Internet?”

Again I am out of pocket, no car and high taxi bills.

:rotfl:

DCFC79

KevinCJ wrote: »

Simon, asked me to resolve the matter direct with the dealership.
I was asked to meet the general manager today and I did, the general manager has been shifting ground since day one and I knew it would not be a good idea to meet the dude. But I trusted Simon, got a taxi and I said let’s see what happens after 1:30 hours latter we are back to zero. The general manager was not even willing to accept to give the 2 years warranty on another car as he said it had nothing to do with them, when I suggested to maybe have a stock allocation system so this issue doest happen again, the dude replied I have been in the industry for 30 years and there is no way of connecting computers of all dealerships together.

??? WHF

Hasn’t he heard of the “Internet?”

Again I am out of pocket, no car and high taxi bills.

:rotfl:

there is as vw do it and you can view cars from other dealerships,

is taxi the only way to get to the dealership ?

was the chat with the GM a result of your letter/email

sirmarcus

KevinCJ wrote: »

Simon, asked me to resolve the matter direct with the dealership.
I was asked to meet the general manager today and I did, the general manager has been shifting ground since day one and I knew it would not be a good idea to meet the dude. But I trusted Simon, got a taxi and I said let’s see what happens after 1:30 hours latter we are back to zero. The general manager was not even willing to accept to give the 2 years warranty on another car as he said it had nothing to do with them, when I suggested to maybe have a stock allocation system so this issue doest happen again, the dude replied I have been in the industry for 30 years and there is no way of connecting computers of all dealerships together.

??? WHF

Hasn’t he heard of the “Internet?”

Again I am out of pocket, no car and high taxi bills.

:rotfl:

Then send another email to Simon to express your disappointment with the 'dude', having to pay to get a taxi and then propose a solution to him that is achievable and is satisfactory to you.

sirmarcus

DCFC79 wrote: »

GM a result of your letter

No email...see the posts above.

DCFC79

sirmarcus wrote: »

Then send another email to Simon to express your disappointment with the 'dude', having to pay to get a taxi and then propose a solution to him that is achievable and is satisfactory to you.

why not email simons boss, clearly simon isnt going to play ball