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Mercedes sold my car to someone else

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Comments

  • Idiophreak
    Idiophreak Posts: 12,024 Forumite
    10,000 Posts Combo Breaker
    Intasun32 wrote: »
    Do you not understand how disappointed and annoyed the OP was and still is? Sadly not!

    People do understand - and they've offered advice.

    OP, however, seems reluctant to follow any of the advice, instead preferring to keep bleating on this forum.

    Disappointment + annoyance != living hell.
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    Looks like I missed an entertaining thread last night.

    Now where's sir marcus with Mercedes e-mail address?!

    *thats your cue sir marc ;)*

    He's been and gone.
  • sirmarcus
    sirmarcus Posts: 1,381 Forumite
    He's been and gone.
    and now he's back !;):rotfl:
  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    Best thread for ages.

    If the OP had just said "I signed a contract and paid a deposit, then they sold the car to someone else, what should I do?" he would have had my, and I guess most other's, sympathy...

    Instead it was "I'll thcream and thcream 'till I'm thick".....

    Go figure.....
  • KevinCJ
    KevinCJ Posts: 36 Forumite
    Sad or happy, the only way I work is I reward myself when I do well; I have been working round the clock for the past 5 years to be only disappointed.
    People derive pleasures for materialistic things and someone don’t. I am not judging I am just informing you what has happened.
    Faxed the Mercedes Benz dealers and just got a reply from them. A total 360 Degrees LOL,
    “nothing contained in my faxed letter dates 9th April 2011 which can be construed, or was intended to bean as, ad admission of any breach of contract on our part. No such admission is made in any even”
    That’s a total lie as the bloke said “Yes, we are in a breach of contact but as it was an honest mistake nothing can be done.” Yes I have witness who heard the conversation and we were on speaker phone J
    Then the guy goes on and says
    “I do not think it will be helpful to engage into detailed exchanges about who is alleged to have said what to whom and when...” and “My understand of the contract position is, therefore, that the express or implied condition cannot be satisfied, through no fault of this dealership, and consequently the contact cannot be enforced. Alternatively, the contact is void owing to a mutual mistake or has been frustrated.”
    My point is that can a customer back away from a contract and get his refund if on time of delivery he comes and says I don’t have the cash I thought I had so could I please have my money back????

    :T
  • KevinCJ
    KevinCJ Posts: 36 Forumite
    edited 12 April 2011 at 7:31PM
    DCFC79 wrote: »
    Alot of posts have been deleted, there was nothing wrong with my post except it might not have been teh answer he was after,

    i said sometihng like " the way you have been treated OP isnt how mercedes treats they're customers and that there are other dealerships he could use so use 1 of them"

    Correct but the issue is that i was being offered 2 years free service from mercedes and that finished on the 10th of April.

    So my quesion is whos out of pocket?
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 12 April 2011 at 6:48PM
    KevinCJ wrote: »
    Correct but the issue is that i was being offered 2 years free service from mercedes and that finished on the 10th of April.

    So my quesion is whos our of pocket?


    so what are you going to do next then,

    someone suggested you ask them to find a replacement, i think post 7 said something similar,
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    Breach of contract is not fault based. You are entitled to claim damages. Now get on and do it.
  • KevinCJ
    KevinCJ Posts: 36 Forumite
    DCFC79 wrote: »
    so what are you going to do next then,

    someone suggested you ask them to find a replacement, i think post 7 said something similar,


    I did, and i want an alternative, i truly want to move on with my life BUT the alternative provided are not appropriate and any reasonable person will understand a car running on petrol will be more expensive to run compared to a car that uses diesel.

    :T
  • sirmarcus
    sirmarcus Posts: 1,381 Forumite
    KevinCJ wrote: »
    I did, and i want an alternative, i truly want to move on with my life BUT the alternative provided are not appropriate and any reasonable person will understand a car running on petrol will be more expensive to run compared to a car that uses diesel.

    :T

    Then try doing what I advised in my previous posting on this thread :
    sirmarcus wrote: »
    OP......Try escalating and/or complaining to Simon Oldfield, Mercedes-Benz UK Managing Director Customer Services, via sending him an email to [EMAIL="simon.oldfield@daimler.com"]simon.oldfield@daimler.com[/EMAIL].

    For info, Mercedes-Benz is a division of its parent company Daimler AG.

    Good luck and hope this helps.

    Worst case is that you will get a polite 'no deal' but is still worth a go.
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