Woolwich Bank Charges (merged)

LozBingley

grace1402 wrote: »

I've started claiming my charges from the Woolwich aka Barclays. I have just received a letter from them (Barclays) offering my £626 of the £936.13, including interest, that I am claiming back from them.

They have given me eight weeks from the date of their letter (10 July) in which to accept or decline their offer.

Thing is, do I just bite the bullet and accept their offer or should I go for it and move onto the next stage to claim my full ammount. Ill be on holiday from 27 July to 14 Aug, giving me 2 weeks now before I go away (I have to pack and prep for me and my family too!) Will I miss any deadline if I start procedings before I go away or should I leave it 'till I return? PLUS, does this stage of the process get stressful (I'm sick of stress from my other thread!)?!

Have you started court proceedings? If you start today nothing will happen for a month, so that takes you past 14th August

welshcakes

Hi Smurdoch

For all Woolwich customers, you can use Barclays for correspondence and telephone enquiries.

When sending you Subject Access Request:

Peter Townsend
Barclays Data Protection
Barclays Bank Plc
Radbroke Hall
Knutshall
Cheshire WA16 9EU

40 Days and still no statements?

A free phone number for anyone who hasn't received list of transactions within 40 day deadline: 0800 282390

Barclays are currently quoting a 5 day turn around for sending out your List.

REGISTERED ADDRESS FOR COURT ACTION ETC:

Barclays Bank plc
Head Office Customer Relations
1 Churchill Place
London E14 5HP

Customer Service Complaints:

Mike Brophy is head of customer relations
Tel 0207 116 4561 or 0800 282 390


Once you have started court action:

Barclays Legal & Compliance
Litigation & Disputes
Level 29
1 Churchill Place
London E14 5HP

Advance Stages of Court (to try and negotiate settlement etc):

Krysta Campbell
Direct Line :02071164753
Fax 01452 638359
[EMAIL="Krysta.campbell@barclays.com"]Krysta.campbell@barclays. com[/EMAIL]

taurus-april

Hi Everyone,
I banked with woolwich for 18yrs until my open plan current account was taken over by Barclays in May 2007.
I am highly dissatisfied with Barclays, website a shambles and not user friendly call center also impersonal and unhelpfull.
I am considering recliaming bank chrges from my now closed Woolwich account.
Could someone in the know please tell me do I write to Barclays or Woolwich
for past statements?
Thanks in advance
frustrated disgruntled Barclays customer :mad:

taurus-april

Could someone help me to reclaim bank charges?
Barclays took over my Woolwich open plan account in May.
Do I write to Barclays or Woolwich?, who most of the charges we're paid to.
Woolwich acount now closed
Thanks in advance
Taurus-April;)

Angry_Gazza

Had an offer from woolwich re my claim, i'm just wondering if anyone has had experience of ringing them direct and trying to get an improved offer, as martin says can be done in his steps guide?

I have seen various threads that people have done this with other companies, but none who have done it with the woolwich.

Thanks in advance.

Sorry if this is in the wrong place.

GAZ.

miss_somewhere_sunny

Hi everyone....I have my court date for woolwich, but am struggling with the court bundle....does anyone know where to find the terms and conditions. for woolwich...do they have to be for the time i opened the accounts? any help gratefully received.....also I have been trying and trying to call the litigation number...but not even a voicemail!!!

Thanks MSS

annabellez

Can I still claim back bank charges from the woolwich? They are being taken over by Barclays at the end of July. Would love some advice.

LOU_LOU_8

They Say They Dont Owe Me Any Money For Bank Charges But I Paid The Woolwich £279.00 In April For Bank Charges Can Any One Help Me Please

Edinburghlass_2

Woolwich/Barclays isn't the easiest of banks to reclaim from but you should find lots of useful information in this thread especially the post of addresses etc by welshcakes.

sc4355

Hi,
I was in the same position as yourself not so long ago. Ring them and demand that they send you a print out of all charges they have applied to your account. Tell them that it is under data protection act and also it worked for me by telling them it was unlawful for them to with-hold my information from me (not sure if this was correct but worked for me!!!) under the freedom of information act. Woolwich are now being taken over by Barclays, I am at the court stage and the court date is 31 july, I am owed £3500. They have strung it out as long as they can so hopefully you will have more luck than me and they settle early with you. Good Luck!!!!!!!!!!