Woolwich Bank Charges (merged)

nickmack

maddy8125 wrote: »

Every month i seem to go overdrawn as i dont have an over draft limit at all and nearly every month i get charged £30 - £90 a month as Barclays will only charge u for the first 3 days u are overdrawn (How considerate), Also if they decide not to pay a DD coz im overdrawn i think they charge me £35 so some months i can be charged in excess of £100, can these charges be claimed back? Im such an idiot when it comes to things like this. This used to be a woolwich account transfered to Barclays!

Yes, you need to follow Martin's guide, see in my signature.

If you're going overdrawn every month, you must look at why this is happening. I suggest you visit the Debt Free Wannabe board and seek advice there after posting full details of your income and outgoings.

maddy8125

we are going overdrawn every month coz Barclays are taking over £100 in charges every month!! But thanks ill have a look at that.

maddy8125

Is there a limit set on banks on overdrawn accounts? I thought i read somewhere that they could charge a maximum of £12? Every month im being charged at least £30. I went £18 overdrawn and they slap £30 then a DD comes out and guess what they charge me another £30 in one month? Is this right or can i claim it back?

natweststaffmember

You can claim it back but the likelyhood is that any bank charges case will be put on hold until the conclusion of the OFT test case process. The maximum refers to the threshold in which the OFT will not take action on Credit Cards(it has no legal basis either).

loganberry_2

Hi i have just sent my first letter asking for the summary of the charges for the last 6 years to Barclays. I recieved them back but only for the last 2 years as they took over my account which was with the woolwich two years ago. Can i claim back the charges for the other 4 years i was with the woolwich and if so how? do i ring them or write again?:money:

laineyc_2

My OH sent off for his and they included the previous years with the Woolwich. Why don't you call them and ask why they never sent all of them.

loganberry_2

thanks yes i think i will in the morning

Edinburghlass_2

welshcakes wrote: »

Hi Smurdoch

For all Woolwich customers, you can use Barclays for correspondence and telephone enquiries.

When sending you Subject Access Request:

Peter Townsend
Barclays Data Protection
Barclays Bank Plc
Radbroke Hall
Knutshall
Cheshire WA16 9EU

40 Days and still no statements?

A free phone number for anyone who hasn't received list of transactions within 40 day deadline: 0800 282390

Barclays are currently quoting a 5 day turn around for sending out your List.

REGISTERED ADDRESS FOR COURT ACTION ETC:

Barclays Bank plc
Head Office Customer Relations
1 Churchill Place
London E14 5HP

Customer Service Complaints:

Mike Brophy is head of customer relations
Tel 0207 116 4561 or 0800 282 390


Once you have started court action:

Barclays Legal & Compliance
Litigation & Disputes
Level 29
1 Churchill Place
London E14 5HP

Advance Stages of Court (to try and negotiate settlement etc):

Krysta Campbell
Direct Line :02071164753
Fax 01452 638359
[EMAIL="Krysta.campbell@barclays.com"]Krysta.campbell@barclays. com[/EMAIL]

This post should help with Woolwich now Barclays accounts.