Agency taking the !!!!?? Regarding property visit

Wee_Willy_Harris

Soniclord wrote: »

Wrong again.

As mentioned previously google 'quiet enjoyment' that will tell you my rights which yet again are below, I'd suggest you read tit.

In the covenant of quiet enjoyment, the landlord promises that during the term of the tenancy no one will disturb the tenant in the tenant's use and enjoyment of the premises. Quiet enjoyment includes the right to exclude others from the premises, and the right to peace and quiet.

That's the law. Like it or lump it.

Wrong again? Oh, you do make me laugh.

How about you (m'learned friend), tell me (bowing to your greater knowledge) how you think that your presence in the property would alter the landlords rights in any way?

Soniclord

lightisfading wrote: »

There is a fault

There are several faults. All of which have taken more than 3 weeks to get sorted out due to the constant amount of communication needed. Me E-Mailing the agent, them E-Mailing the landlord, them having to wait for a response from the landlord before they E-Mail me back. Which takes forever might I add. And the 3 weeks I've mentioned is actually going to be 3 weeks next Tuesday which is the date the plumber is coming out.

lightisfading wrote: »

Your landlord has kept his promise to reply to your email by the end of the working day.

It was the agent who replied by the end of the working day.

And from experience I know it's not common practice for any landlord/agent to only respond literally 5 minutes before close of business. It's not very professional either.

lightisfading wrote: »

Your landlord has arranged for someone to come out to fix the problem

Finally. I simply want the repairs done.

lightisfading wrote: »

Your landlord has given you nearly a month's notice that he wants to take a look round his property, and give you a very reasonable 3 hour slot in which he will come.

It's the Agent coming round to look at the property on the Landlords behalf. But my point is they said the initial visit would be 2 months after we moved in. WE moved in on the 10th of February and they're wanting to come on the 5th of April, which isn't 2 months at all. It's 55 days. Hey they want to play by the rules they should stick to the rules. Fairs fair.

And for the record I said to the agent that I see a 6 monthly visit as being more viable for both our needs and they agreed. I have that in writing as well. So after the initial visit they won't be coming for another 6 months.

It is often an advantage for tenants to be present upon the visit, however we appreciate this may not always be possible, and therefore we will gain access with our management keys (subject to holding a set).

lightisfading wrote: »

See, I would take that as 'it would be good if you could be there, if you can't it's not a problem' and i would either arrange to be there, or ask for a different appointment. Have you asked for a different appointment??

I took it exactly as it was intended, that they would let themselves in if I wasn't there and the letter they sent basically said exactly that. Which is not acceptable. NOBODY should be in my home if I'm not there to let them in. I don't care if they have a key or not I didn't give them a set. They made a set of their own. They think they can assume it's okay to enter someones home without their permission just because they say so. I don't think so.

And yes I have asked for a different appointment and will be speaking to someone on Monday to arrange one.

Oh and I E-Mailed the agent saying that I will not have anyone in my home when I'm not there and I got a response saying that under no circumstances would anyone enter my home if I wasn't in. No wonder I'm confused. Wouldn't you be?

lightisfading wrote: »

God help you if you ever have an actual bad landlord. Mine left us with no heating or hot water in an old drafty house for a month before he sent someone to fix it. He also gave us 24 hours notice of an inspection/valuation of the house and then complained that we hadn't tidied up. Your landlord is really not doing anything that bad LOL

I have had a bad landlord in the past which is why I'm like I am now.

That said my previous landlord was amazing. Repairs usually done seriously within 2 hours or the same day almost all the time. I only gave notice on that house due to it being some distance from town, and the fact it had very thin walls. Something shockingly that I would have put up with if I'd have known I'd have this experience with renting through an agency.

And I strongly believe it's the agency at fault more so than my current landlord, because he's paying them to do a job that they can't do very well! And you'd understand if you were experiencing things the way I am.

Wee_Willy_Harris wrote: »

Wrong again? Oh, you do make me laugh.

How about you (m'learned friend), tell me (bowing to your greater knowledge) how you think that your presence in the property would alter the landlords rights in any way?

Look Mr Harris!

My point is that no one should be in my home when I'm not there and the law does back me up on that. It doesn't matter how much notice the landlord gives, he's not entitled to enter this house without my permission regardless. Unless it's an emergency or he gets a court order. And it has to be a genuine emergency not just one he makes up just to gain access.

And my presence in the property will make sure the landlord/agent doesn't go snooping through my personal things. Yes I have had a landlord do this before and even though I had no proof it was obvious he had been through things he shouldn't have. Which is why I'm like I am today.

BitterAndTwisted wrote: »

Now now Soniclord there's absolutely no need to be rude to other posters. This particular other poster who you're being most impolite to there is pretty knowledgeable about LL&T legislation and I'd bet you a fiver that he knows more about it than you or I put together. In addition he has offered a great deal of most helpful advice to people on this forum and has chosen not to be a sm@rt@rse or impolite to anyone. If you're not interested in receiving any further advice from folk on here all well and good but going by the tone of your posts and your communication with the agent/landlord I have a feeling you might be in need of it again some time, so try not to alienate people whydontcha?

I'm more frustrated that intending to be rude. I shall try to take your advice RE: Try not to alienate people.

Wee_Willy_Harris

Soniclord wrote: »

Look Mr Harris!

My point is that no one should be in my home when I'm not there and the law does back me up on that. It doesn't matter how much notice the landlord gives, he's not entitled to enter this house without my permission regardless. Unless it's an emergency or he gets a court order. And it has to be a genuine emergency not just one he makes up just to gain access..

AT LAST!!!

Soniclord wrote: »

And my presence in the property will make sure the landlord/agent doesn't go snooping through my personal things. Yes I have had a landlord do this before and even though I had no proof it was obvious he had been through things he shouldn't have. Which is why I'm like I am today.

Do you think your Landlord has the RIGHT to snoop through your personal belongings if you aren't there?

Soniclord

Wee_Willy_Harris wrote: »

Unless it's an emergency or he gets a court order.

AT LAST!!!

I did mention this a few times previously..

Wee_Willy_Harris wrote: »

Do you think your Landlord has the RIGHT to snoop through your personal belongings if you aren't there?

What sort of daft question is that? Are you intending to be funny (not in the haha sense of the word either) or are you asking that as a serious question?

Well here's the answer anyway.

No of course I don't think he will EVER have the RIGHT to snoop through my personal belongings! Sorry but I find that such a stupid question it's laughable. No one in their right mind would ever say yes they think the landlord has the right to go snooping, because any landlord of mine past or present will NEVER have that right...

And I believe your missing the point. If I'm there I can make sure the landlord CANNOT go snooping through my personal belongings. That's the point here. But if I'm not there I have no control over it do I...

lightisfading

I took it exactly as it was intended, that they would let themselves in if I wasn't there and the letter they sent basically said exactly that. Which is not acceptable. NOBODY should be in my home if I'm not there to let them in. I don't care if they have a key or not I didn't give them a set. They made a set of their own. They think they can assume it's okay to enter someones home without their permission just because they say so. I don't think so.

And yes I have asked for a different appointment and will be speaking to someone on Monday to arrange one.

Oh and I E-Mailed the agent saying that I will not have anyone in my home when I'm not there and I got a response saying that under no circumstances would anyone enter my home if I wasn't in. No wonder I'm confused. Wouldn't you be?

No, I wouldn't. Because as stated I wouldn't have taken the original letter as 'if you're not there we'll break in and snoop round your stuff!!!' but rather as 'if you're unable to be there, if you're okay with it we can do it without you being there', and if I wasn't happy with that I would have rung to make a different appointment.

You seem to be assuming the worst and making out that your landlord is trying to break in and look through your stuff, when all they've done is sent a letter saying they'd like to do an inspection in 3 weeks time!

So you've requested and will book a different appointment, and they've clarified that they would NOT go snooping round. Yet you still seem to be assuming the worst?

But my point is they said the initial visit would be 2 months after we moved in. WE moved in on the 10th of February and they're wanting to come on the 5th of April, which isn't 2 months at all. It's 55 days. Hey they want to play by the rules they should stick to the rules. Fairs fair.

My god, that's five days difference. Take them to court!


Seriously now, I don't want to get in an argument, but I think you're upsetting yourself over nothing. Smile, ring the agent to arrange another appointment, and do them and yourself a favour and be in when the plumber comes. It's really not worth getting yourself stressed about (and I really DON'T mean that sarcastically)

Soniclord

The letter said,

If you're not in we will let ourselves in with a set of our manegement keys (should we hold a set)

It didn't say if I didn't mind nor did it ask if I was okay with it. That's what got my back up.

As for the 5 days difference. I really don't care about it being 5 days difference. But if they're wanting to play by the rules then like I said fairs fair. Make 2 months actually be 2 months and not 55 days.

Can't say fairer than that can I.

Wee_Willy_Harris

Soniclord wrote: »

I did mention this a few times previously...

Well, no. You didn't.

Soniclord wrote: »

What sort of daft question is that? Are you intending to be funny (not in the haha sense of the word either) or are you asking that as a serious question?

Well here's the answer anyway.

No of course I don't think he will EVER have the RIGHT to snoop through my personal belongings! Sorry but I find that such a stupid question it's laughable. No one in their right mind would ever say yes they think the landlord has the right to go snooping, because any landlord of mine past or present will NEVER have that right...

And I believe your missing the point. If I'm there I can make sure the landlord CANNOT go snooping through my personal belongings. That's the point here. But if I'm not there I have no control over it do I...

My original statement, which you seemed to be arguing against, was....

Wee_Willy_Harris wrote: »

Your presence, or lack thereof, wouldn't alter the landlords rights, by the way.

lightisfading

No, the wording was:

It is often an advantage for tenants to be present upon the visit, however we appreciate this may not always be possible, and therefore we will gain access with our management keys (subject to holding a set).

As opposed to something like:

It is often an advantage for tenants to be present upon the visit, however if not we will gain access anyway with our management keys.


I think that bit in bold is the important bit - I would take that as polite, trying to help.

I see where you're coming from, maybe the wording wasn't perfect, but I think you're taking the wrong impression from it.

Soniclord

Yes but in the wording was also:

Therefore we will gain access with our management keys (subject to holding a set)

Which forgive me if I'm wrong (I can't be though surely?) if they're saying WE WILL gain access. That's a pretty BOLD statement. It's them assuming I'd be okay with it. But I'm not nor would ever be. And why I was confused is the letter says they WILL gain access if I'm not there. Without asking my permission or asking if I'm okay with it. And when they replied to my E-Mail they said they wouldn't enter the property without me being there. But the letter said different. So obviously it's a bit of a contradiction between what was said in the letter and what was communicated to me via E-Mail.

BitterAndTwisted

Oh, for God's sake! Just write back to them giving them a date and time when you will be there for the inspection and note that you're not giving permission for them to enter the property without your express agreement and wish to be present for all inspections.

I can't see why you're getting in a lather about all this at all as well as getting into an argument with other posters about this. I have a feeling you're the type who would have a row with yourself if there was no-one else was around to argue with.