Nationwide (merged)

leedsdoll

Hi All,

I am new to MSE but have been keeping track of Nationwide success stories. I am currently trying to claim nearly £3000 charges back and have so far not got any where so I'm now in the process of claiming through the Moneyclaim site. Nationwide have acknowledged the claim and I now have to wait for 28 days. I have already taken the step of opening an account elsewhere just in case. It is frightening waiting but like needmymoneyback says, you have to be in it to win it, you have nothing to lose.

livelyred

Hi Leedsdoll im in the same position as you with Nationwide,last wk i got the letter that Nationwide have also Acknowledge,lets hope this finishes soon seems forever ive been waiting.But it will be worth it in the end.

System

Sarah_Lou wrote: »

Hi Big Smurf,

Ive recieved my statements and yes they did take 40 days, typical! What Im after is the address for part 2, where to send my letter to reclaim my charges, I am owed £922.88.

Any ideas is it my local branch?

Send claim letters to this address:

Nationwide Building Society
Member Account Servicing
1st Floor Electra House
Farnsby Street
Swindon
SN2 1SR

This is the address the reply to my claim letters came from, so cut out the 'middleman' and send it directly to the department that deals with it. The branch will only forward it here anyway!

Good luck with your claim

UNDERGROUND

katecheshire

Guardian Money had an article this weekend (10th March) which said "Nationwide has backed down in the row over customers reclaiming their bank charges and says it will not be closing the current accounts of people who have won refunds."

acguest

I received the standard 'we will not be refunding your charges' letter today.

Do I go straight to the Moneyclaim stage?
Do I have to send another letter to Nationwide or just let the courts tell them?

How long (on average) does all this take as I am on hols for a week mid may and you can bet your life that week will be the court week !!

acguest

Before I forget - can anyone let me know a direct link (on here) for moneyclaim online help (to save me bugging you).

Thank you

needmymoneyback

i would send the letter threating court if no reply in the time frame you set then take it to moneyclaim If you go on to the main page and go to claiming bank charges there is each letter for each stage
GOODLUCK

acguest

Thanks

I have put my request into Moneyclaim today.

esmerellda

Excellent good luck xx

PinkGal_2

katecheshire wrote: »

Guardian Money had an article this weekend (10th March) which said "Nationwide has backed down in the row over customers reclaiming their bank charges and says it will not be closing the current accounts of people who have won refunds."

I received a refund from Nationwide (minus 8% statutory interest) so far :beer: :j And then, they sent me a letter saying they are closing my account. I have a parachute account so it doesn't really matter however, Martin says that if your bank closes your account, you can take them to court. I also remember reading an article somewhere that there was a test court case which won something like £120. So I am wondering if anyone knows where I can find a template letter which I can send to Financial Ombudsman Services and to court? :rolleyes:

PinkGal