Barclays Bank (merged)

Smileysunflower

tezl wrote: »

:beer: just got offer from barclays bank 1710 reclaiming 2775 carrying on while claim is on going got letter from barclaycard who i have no claim with saying they are reducing my credit limit from 3500 to 2200 and that i cannot withdraw cash on my card in the u.k. but can abroard. does anyone think the two are connected.any one else had this.thanks.

Same happened to me, not really bothered cos I don't use the card, however, phoned them all the same, was told by someone in Customer Services its because I don't use the card regularly and the best way to get the limit increased again is to use the card more ... doh!

Smileysunflower

Have always sent everything recorded delivery, still made no difference. Just waiting for them to put the cash into my account now, if it's not there by Tuesday I will be storming the branch!

Smileysunflower

I wrote and told them that, in the absence of communication from Barclays, I would just issue a claim in the maximum amount possible. That seemed to spur them into action!

Russjo

pikeygirl wrote: »

Hi Guys & Gals!

I'm a complete noobie, I'm about to send my letter (recorded delivery) to Barclays about claiming my charges back, i'm worried that they are gonna cancel direct debits/standing orders and reduce my "free" overdraft, is there anything i can do to try and stop this happening?

Can anyone suggest a good parachute account (i'm not fussed if its with another bank or building society), also, how soon do you all suggest i set thsi new account up?

Thanks

Caroline
aka pikeygirl

Hi Caroline,
The most recommended account appears to be Alliance & Leicester. I've banked with them for the past 14 years and overall I would say they have been pretty good until now (guess what, I'm putting in a claim and they will probably close my account, hey ho). I've just opened an account with the Co-Op as my credit history is poor and they took about 15 minutes on the phone for a basic account with Electron card. Depends on your circumstances really. First Direct turned me down. Hope this helps

tnook_2

Getting exciting. Barclays acknowleged my MCOL and I'm waiting for Barclays standard defence. Kinda wish I'd gone for contractual interest now.

tezl

can anyone tell me which banks have call centres in uk. please as i am deserting barclays in case they start funny buisness.also has anyone been following court case of man sueing bank for stress resulting from charges he has already been offered about 1000 pounds over and above his claim on charges out of court but he is carryingon good luck. what a president if he wins. could you sue for stess after settling on charges? thanks.

pikeygirl

Russjo wrote: »

I've just opened an account with the Co-Op as my credit history is poor and they took about 15 minutes on the phone for a basic account with Electron card. Depends on your circumstances really.

Russjo!

Thanks for the advice, my creidt history isn't very good either, have you got the number for the co-op account, can you pm it through to me please?

Cheers

Caroline

AMANDA100

Hi Am New Have Just Sent My 3rd Letter Offering Them The Option To Settle B4 Court For 2400 Instead Of 2888.
Tip For People Starting Out I Wrote In For Statements Didnt Recieve A Reply So I Emailed On The Internet Banking Site Barclays.co.uk I Said I Was Disgusted With The Lack Of Response Especially With The Amount Of Negative Publicity Barclays Has Had Ie Whistleblower Programe Etc And Got An Email Back Asking For My Address Gave That And 2 Days Later Got My Statements Free!
They Said They Had Never Recieved My Letter!
I Am Now 9 Days Away From Registering For The Court Site To Start Proceedings I Am Sooo Scared!
All I Want Is The Money Back So I Can Pay My 100o Pound O/d Off And Finish My House!!
Any Tips For The Next Stage!

Russjo

pikeygirl wrote: »

Russjo!

Thanks for the advice, my creidt history isn't very good either, have you got the number for the co-op account, can you pm it through to me please?

Cheers

Caroline

Hi Caroline,
Sorry if I'm being dumb, but not sure what you meant by "pm it through". Here it is anyway 08457 212 212. I've given you a thanks as you're a little newer than me, I know I was really chuffed with my first one
Jo

Lucinda1_2

Hi,

I sent off a letter to my bank, Barclays, requesting statements from my account for the last 6 years. This was the first letter just requesting my statements - not a letter regarding the amount I have been charged.
On the 30th April I received a letter from them, part of which states:-

'In your correspondence you have referred to elements which you feel support your claim. Barclays is aware of the information you have drawn to our attention.....' I can't quite work this out as I have not even sent the letter regarding what I want to claim back or even how much it is for the last 6 years.

It then goes on to offer me £1,525.00 towards the total amount to what they said I was seeking - even though I hadn't got the statements to be able to write to them with any amount of what 'I was seeking'. It seems to me that they are pre-empting peoples claims and then sending out an automatic letter with an amount from what they have calculated.

They also say 'If you are dissatisfied with my proposal for resolving your complaint you may ultimately be eligible to refer to the Financial Ombudsman Service'.

I have since found out from visiting my local bank to question this that they have done this to get through their backlog of claims, and have calculated my charges at £2025.00. I have eight weeks to decide whether to accept this or not so have told them that I still want my account details to go over - especially as they have also sent me two letters to do with me going over my overdraft limit this month (£60.00).

I just wanted to get an idea from others as to whether this is a good amount for them to offer, given the total charges I have, and also if the fact that they have pre-empted their reply without me even sending a letter is likely to cause any problems in the future to do with me going through this process.

I hope this all makes sense.

Thanks.

Lucinda