Barclays Bank (merged)

HeadInSand_2

Hmmmm, I've worked out the interest charges for each payment using the calculator - not sure which to submit as my first letter (with or without charges) £2270 are the actual charges, interest works out at £247.27, obviously I'd be more than happy with the charges alone back but as this website suggests, the interest will either make them keener to settle out of court without interest or more reluctant to pay out... Hmmmm

emmalou_2

dabbers wrote:

Hi everyone.
I've been using this site for years but only just signed up for the forums..go easy on me!
I'm starting an online diary here...so you can monitor my progress with the reclaiming of bank charges.
19th Nov 2006..sent letter to Barclays requesting 6 years of statements, £10 cheque enclosed.
24th Nov 2006..received 6 years statements..and my £10 cheque returned saying that there was no charge for the service.
Today, 10th Dec 2006..just managed to sit and trawl through my statements for 2 accounts..only took and hour to find all the charges..just look for "@".
Spent another 2 hours adding up the charges, working out the interest using the calculator on this site...and I feel guilty that I allowed my account to get so bad! (£4,445.07 charges inc. interest @ 8%)
Anyway, I've got nothing to lose have I?
I've already started the ball rolling with Natwest by opening new accounts there, just in case Barclays decide to close my accounts suddenly.
Tomorrow I'll photocopy my statements (I've marked all the charges) and send them to the bank with letter number 2.
I'll keep you all informed of the progress.
What are my chances of getting ALL my money back my Christmas? Lol

you cant request interest back til you get to the MCOL stage

money back for christmas? no chance! - ive been doin this since July - still waiting!

emmalou_2

HeadInSand wrote:

Hmmmm, I've worked out the interest charges for each payment using the calculator - not sure which to submit as my first letter (with or without charges) £2270 are the actual charges, interest works out at £247.27, obviously I'd be more than happy with the charges alone back but as this website suggests, the interest will either make them keener to settle out of court without interest or more reluctant to pay out... Hmmmm

they'll just ignore the part where you put the interest in anyways! so i really wouldnt bother, stick to the guidelines and leave them out til you make your claim with MCOL

sarah271177

Has anyone taken a Bank to Court over their charges.

They offered my half and refused to pay the full amount so I issued a Small Courts Claim and now they've entered a defence disputing the whole amount...

Has anyone else had this happen, if so how far did it get? As I am now in the process of filling out my Court Questionnaire.

Sarah

nickmack

sarah271177 wrote:

Has anyone taken a Bank to Court over their charges.

They offered my half and refused to pay the full amount so I issued a Small Courts Claim and now they've entered a defence disputing the whole amount...

Has anyone else had this happen, if so how far did it get? As I am now in the process of filling out my Court Questionnaire.

Sarah

Lots of people have reached this stage. It's likely you will get a full offer soon after you send the allocation questionnaire back.

HeadInSand_2

emmalou wrote:

they'll just ignore the part where you put the interest in anyways! so i really wouldnt bother, stick to the guidelines and leave them out til you make your claim with MCOL

Cheers, sent off the bundle today sans interest claim, decided it was wiser leaving it off until the final stages. Here goes the lengthy battle...!

sarah271177

nickmack wrote:

Lots of people have reached this stage. It's likely you will get a full offer soon after you send the allocation questionnaire back.

Thanks for that, I really hope so, they've made me so angry I'm even more determined now, and I bet they hoped that entering in a defence would have the opposite effect!

sarah271177

Any tips for filling in the allocation questionnaire?

nickmack

sarah271177 wrote:

Any tips for filling in the allocation questionnaire?

There is a full guide at the link below. You must register on the CAG site in order to view it.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

peterbaker

Hi there all! I am luckier than most because I have ALWAYS moaned at Barclays about bank charges and got them back without fail. However, they have been particularly stick with a small business account I have linked to my personal accounts. I haven't used it for years but they charge £12 a quarter.

I made a big hoo-ha about it about 6 months ago and got it all wiped off but they said then that I'd either have to close the account or the computer would carry on charging (which it has) ... so it has a £12 unauthorised overdraft right now.

I told them they could do what they liked but I wasn't closing it, and I wasn't going to pay disproportionate charges on it. It doesn't cost them anything to keep the account open, does it?

Some of you may wonder why I keep the account open .... well it gives privileges on my personal account (for example the size of transfers I can make on internet banking is far more businesslike). But I already pay £90 a year fee for a linked Premier card that I barely use with them for the same kind of reasons. I draw the line at that.

My question is: Can I quote the Unfair Terms in Consumer Contracts Regulations in arguments against their £12 a quarter, or is the fact that this is a business account a barrier to the same protections as now apply to simple personal accounts?