Barclays Bank (merged)

batwell

Hello,


Ok guys - Basically i sent of for my charges which Barclays replied in good time. Sent of for my charges and they sent me an offer of about 1/3 which i declined and gave them 14 days......that's not up!

Should i file court claim? how much will i have to pay? or phone them??

djtruesound

Arrrrgghhhh,

after getting my letter from barclays last week, saying here's what we'd like to offer you,
i thought ohh maybe barclays have already put that money into my account, so i went a chequed my balance at an atm and the bloody thing sucked my card up, i havent recived a letter from barclays saying that we're after my card, or that my account has been closed, could this be down to whats going on with reclaiming my bank charges????

if it is could i be entitled to sum kind of compenastion, please help, as anyone had this happen to them.

ITFCNUT

I just received this letter from Barclays in reply to me sending the first letter two weeks ago today....

Dear Mr XXXXXX

We are sorry you have had to contact us about the level of service you have received from Barclays.Thankyou for taking the tome and trouble to do so.We are looking into your concearns and we will let you have an answer or update as qucikly as possible no later than 2nd April 2007.In the meantime if you wish to discuss that matter further please call us on xxxxxxxx I have enclosed a leaflet explaining how Barclays work to resolve complaints ,I hope you find this usefull.Thankyou for bringing this to our attention.

Has anyone else received this letter as it doesn't really mention anthing about my letter to them claiming £600 + off them.
Also should I wait a week and see what they say or do I just send the second letter regardless.

Thanks in advance for any help

MartialArtMan

ITF!!!! I received the same letter and about a week later I received an offer of settlement (which I intend to refuse). I'd say hold out for a week or so and see what happens if nothing send the 3rd letter.

mollyjak

A CHEQUE off Barclays today £1252 in full.

Should have been in court today and they phoned Thursday to settle.

So keep at it as it is worth it in the end

tezl

after i sent my statment request i got a letter from b card reducing my credit limit from 3500 2280 the letter reached me after i had used the card guess what incured costs. also got letter from bank with leaflets telling me how they can change overdraft limits without consultation. anyone else.

Smileysunflower

PasPer2 wrote: »

PS Does anyone know the easiest way to downgrade additions accounts to become regular free accounts again ?



Alex

Just tell them to remove it! I did this via telephone banking, told them I would rather have the £14.50 a month in my pocket rather than theirs. Incidentally, since I had it removed at the beginning of last month, their counter staff have tried to persuade me to reinstate it, as have call centre staff when I phoned to enquire about my ISA. Shameful!

ITFCNUT

MartialArtMan wrote: »

ITF!!!! I received the same letter and about a week later I received an offer of settlement (which I intend to refuse). I'd say hold out for a week or so and see what happens if nothing send the 3rd letter.

So to make sure im understanding you correct you would send the 2nd letter ?(as im am yet to do this ) then hold out to see what happens or would you wait and see before sending the 2nd letter...

Oh yes I can see why you deleted part of my name but it is meant to be ITFC NUT so not intended to be offensive to anyone.
Thanks again for your advice

MartialArtMan

Sorry yes I mean the second letter (I always include the letter requesting my statements as a letter i.e letter 1). Personally I'd wait a week and then if I haven't heard anything more I'd send the 2nd letter, chances are you'll receive an offer any day now...fingers crossed

Oh and your user name was censored by the forum censor not through my own edit! I wondered what had happened there myself until I had a good look at your username!

nickmack

batwell wrote: »

Ok guys - Basically i sent of for my charges which Barclays replied in good time. Sent of for my charges and they sent me an offer of about 1/3 which i declined and gave them 14 days......that's not up!

Should i file court claim? how much will i have to pay? or phone them??

Please read the Step by step guide in my signature.