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Can I claim back charges off a closed account???

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  • emszii
    emszii Posts: 30 Forumite
    I had a account with the Halifax (closed in 2005) which was closed because of the charges they kept charging me an unauthorised O/D fee (£30 fee i think)and refused DD charges (they kept taking the charges and leaving no money for my DD that needed to be paid on my account) This continued until I was a about £350 o/d and the halifax closed my account. I was left with no account and had to quickly set another account up to have my wages paid into. I think these charges were the reason I had to close my account, and feel I was forced into it. Does anyone think I could be entitled claim anything back? how would I go about it, and also I dont have any copeis of my statments from when I had then account.?


    any help or info?
  • Yes you can claim on a closed account, however, is this account in a debt situation? If it is they will expect this to be paid off.

    You can send off the "Ask for charge details" letter to Halifax with your name, address and date of birth and they should be able to find your account.


    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip
  • hsgamboy
    hsgamboy Posts: 80 Forumite
    A card debt of £3k is now worth £5,500. This is due to all the charges made on the debt by the credit card company. Now they are demanding the whole £5,500 to be paid back.

    Can i go ahead and claim back these charges (£2,500) from the cc company and hence offset it on the overall debt, thus enabling me to payback only what i initailly owed (the full £3k).

    I can afford to pay back the whole £3k and not a penny more, but they are refusing to accept my offer.

    Any ideas ladies/gents? Has any one successfully done this before?

    Many Thanks
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Read Martins article, and use the steps he sets out to get these charges back.
    How many surrealists does it take to change a lightbulb?
    ...
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    Fish
  • hsgamboy
    hsgamboy Posts: 80 Forumite
    Cheers Rex, I am already aware of the process and the letters to send. I just wanted to know if I can do what I aksed and if other people have sucessfully done so before/
  • morgani
    morgani Posts: 228 Forumite
    Hi there

    I'm currently in the process of reclaiming charges but have 2 Credit card accounts I want to claim from.

    The problem is I closed these accounts a while ago and have no paperwok for them.

    Is there any way I can still claim even though I don't know these details?
    Or can I find out these details some how?

    Thanks for anyones help.

    Ian
    Running challenge 2014 = 689k / 800k
  • Al_Mac
    Al_Mac Posts: 5,519 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The only way you can find out is by asking the compant, IMO.
  • fairmorn308
    fairmorn308 Posts: 1,530 Forumite
    yes there is

    what you have to do is send the DPA letter along with ur £10 and also include some form of ID. a copy of ur passport etc

    Also try include your full address and if you have moved any addresses aswell.

    also include your phone number and DOB just to help confirm you account.
  • morgani wrote:
    Hi there

    I'm currently in the process of reclaiming charges but have 2 Credit card accounts I want to claim from.

    The problem is I closed these accounts a while ago and have no paperwok for them.

    Is there any way I can still claim even though I don't know these details?
    Or can I find out these details some how?

    Thanks for anyones help.

    Ian

    Send our full name, relevant addresses and DOB and they should be able to trace your accounts. Do not send your phone number, any dealings with the bank/credit card company should be in writing so you have hard copies.
  • Hi

    My dad had an account with Halifax and was closed down, he had many charges with them and was wondering if he could claim them back.

    He doesnt have his bank card or a cheque book for the account number.

    Could anyone please advise me if he could claim and how he would go about finding his account number.

    Thank you in advance.
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