Easymobile are withdrawing from the UK market (merged)

JIMbo345

As far as i know Easymobile ,Fresh & Virgin. Are All on T-mobile network. Also Easymobile will Help You unlocking only phones bought from them. The porting deadline .I believe is today or Friday 9/11/06

bothered_2

Did anyone get more than one sim card? I had 4 easymobile sims for the family and have appied for the 4 fresh ones to replace them but so far only one has been sent.

JIMbo345

Im i right in thinking that . Easymobile only let you go over drawn by £5.00.Then put a hold on your account. Will they take You to court for a fiver!

JIMbo345

bothered
I read somewhere 1 per house hold/person. I got two .1 for me & 1 for my son. I did it on different Email accounts. We got them delivered separately. If you havent got them now .Then i think you have missed out. Fresh do sim cards. something like buy for £6.99 Get £10 free credit. Also I notice that only the people transfering from Easymobile are on the 5p texts .fresh customers are on 7p texts. After my freebe I`m thinking about Tesco 12p a min & 5p texts. The other one to look at is Vodafone. They do a deal which includes 4 people conecting at a cheap rate. ( i dont no the ins & outs of that)

arrowone

bothered wrote:

Did anyone get more than one sim card? I had 4 easymobile sims for the family and have appied for the 4 fresh ones to replace them but so far only one has been sent.

I think I read somewhere that you could only transfer one number into Fresh on this deal.

I successfully transferred two numbers into T-Mobile from EasyMobile.

Fresh was no good for me as I need international roaming

JIMbo345

arrowone Did you look at Mobile World on Fresh.That had all there international rates on it.

pigeonpie

chirpy007 wrote:

I cant log onto my account to top up my neg balance. It keeps saying the password is incorrect. Like others l have sent loads of emails and sat on the end of an ever ringing phone line for half the day.
Can they do this and still charge you for not topping up if its impossible to get through.

I had this situation too. The old account passwords seem to have been nuked. They had to text me a new password, which they did after I'd done a Live Chat with someone there (which crashed twice). It then did work. I think they will answer your email with a new password, then you should be able to pay your neg balance. I imagine you can't get through as most of their customer service staff have been made redundant.

arrowone

JIMbo345 wrote:

arrowone Did you look at Mobile World on Fresh.That had all there international rates on it.

I think these are rates from UK to international. I don't think you can make or receive calls when abroad.

pickledtink

Well it looks like I'm stuffed. No unlock code. Can't get any reply from phone or email and it won't let me try to switch to fresh now. I've already paid for a tesco sim which I now can't use and in desperation bought an unlock code over the net which didn't work anyway. Last day to give tesco the PAC code so I don't know whether to or not as the phone is still locked and it looks likes easy sleazy has now just dumped us all. I'm furious. what an absolute joke of a service. If they make such a mess of a phone service how safe are their planes?!

redux

I'm surprised at some of the replies on here.

Both websites are online (though it says the easyM only until today), though were slow a couple of evenings ago. The phone still works, and the call queuing system tells you your position as you wait.

The Fresh offer is still available, and application for a PAC number comes within an hour.

For anyone that cannot log in to their account - this happened to me a couple of weeks ago. Then I found an email from them that told me the password had been reset. I assume someone had remembered their number incorrectly and triggered a reminder that came to me. So trigger a new reminder, enter this password then edit it back to your choice.

The two companies are already in dispute as a result of this, partly on the alleged damage to their brands, so ignorant and abusive comments about aviation safety are not in anybody's interests, including this forum