LloydsTSB (merged)

Edinburghlass_2 · 25 February 2007 at 4:29PM

lifesabeachandthenyoudive wrote:

Within two weeks of sending a letter to Lloyds TSB asking for charges of £2250 be refunded to me I received a letter stating they would refund £750 to my account within 5 days, in fact by the time i'd received this letter the money had already reached my account and I didn't even know it! I'm really not sure how to proceed as I didn't even have to accept this amount as full and final settlement from them. However as I now live in Scotland the maximum claim I can make is £750. If anyone can let me know whether they have received an unexpected amount into their bank account and then still gone on to claim the full amount via the small claims court.

This is quite common with Lloyds now, you need to go back to them and say you will accept this in partial payment but will now be proceeding to court.

Have a read of this thread regarding claiming in Scotland.

Edinburghlass_2 · 25 February 2007 at 4:31PM

40 days is the time limit for them to supply the info/statements from the time they are deemed to have received your letter.

Addresses are in the Reclaim Help Thread link in my signature, but for your first letter asking for charges back send to your local branch.

Mum_on_a_mission_2 · 25 February 2007 at 5:43PM

I have both a current account and a personal loan with LLyods. I've put off making a claim yet (though it would be for a couple of thousand) because I'm worried about thier reactions. Are they likely to try and close my account or loan facility?

The account is not too much of a problemas I have another current account - but the loan would be a problem as its fairly big.

Can anyone advise?

Moam

Edinburghlass_2 · 25 February 2007 at 5:46PM

Your loan is a different agreement from your current account and provided payments are up to date this shouldn't be affected.

feedering · 25 February 2007 at 5:47PM

Mum_on_a_mission wrote:

I have both a current account and a personal loan with LLyods. I've put off making a claim yet (though it would be for a couple of thousand) because I'm worried about thier reactions. Are they likely to try and close my account or loan facility?

The account is not too much of a problemas I have another current account - but the loan would be a problem as its fairly big.

Can anyone advise?

Moam

As long as you pay your monthly amount they can do nothing regarding your loan

sarke147 · 25 February 2007 at 9:41PM

Hi. I've successfully reclaimed over £1,000 from NatWest, but Lloyds TSB look like they want to go all the way. I am claiming over £2,000 from them (excl interest) and have just had an offer for £750. This was accompanied by a v. patronising letter, so there is no way I'm going to settle. it also advised the next step was the Financial Ombudsman Service, but I've read on this site to ignore that.

I'm totally prepared to go to court and have worked out all my interest etc. I am just unsure which address to use for Lloyds on my MoneyClaim document.

Can anyone help with the correct address
thanks!!

feedering · 25 February 2007 at 9:46PM

sarke147 wrote:

Hi. I've successfully reclaimed over £1,000 from NatWest, but Lloyds TSB look like they want to go all the way. I am claiming over £2,000 from them (excl interest) and have just had an offer for £750. This was accompanied by a v. patronising letter, so there is no way I'm going to settle. it also advised the next step was the Financial Ombudsman Service, but I've read on this site to ignore that.

I'm totally prepared to go to court and have worked out all my interest etc. I am just unsure which address to use for Lloyds on my MoneyClaim document.

Can anyone help with the correct address
thanks!!

Lloyds TSB
71 Lombard Street
London
EC 3BS

sarke147 · 25 February 2007 at 10:51PM

Many thanks for your speedy help

PARSO_22 · 25 February 2007 at 11:16PM

Hi Please Can Anyone Give Me The Correct Address To Send The Letter To Is It Lloyds Tsb Bank Plc Bx11lt , and also do i chase up the letters with phon calls if so which department to i phone ??? its really stressing waiting for the letters . i sent the first had no reply then emailed them got a reply saying there working on a 14 day timescale . so i am posting my nxt letter tomorrow asking for the lot £2503.86p but which address ??????