LloydsTSB (merged)

justbeansontoast

I have had a claim ongoing with Lloyds TSB for over £1100 since January. Left it for quite a while as I was ill. They offered me £128 in March. I only wrote back 2 weeks ago, threatening court etc. if not settled in full.

Today received the following ' I have noted your comments but unfortunately I cannot add any further information to our previous letter or agree to your request. Since the bank's final response has been issued (march 2006) i must advise you that we will not be entering into any further correspomndence regarding the points you have raised' (jamie O'Neill assistant manager)

Is this a standard reply? Or have i ruined my chance of any payout at all now? So frustrating ... how much is it to go down the court route, does anyone know? they are relying on the fact that I probably cant afford that option.....:mad:

When I made the original request for a refund I also complained about how I had been treated at the branch, have I ruined it?

Please help... not sure what to do next - but need to strike while the iron is hot (or i get ill again)

Thanks

fizzyhelen

Hi
No you have not ruined it, just carry on.
If you have sent them 2 letters previously, now is the time to start the Court claim. Have you been on the CAG website? There is loads of help and support on there, along with template letters, and step by step guides etc.
Good luck.
Helen

wilf55

justbeansontoast wrote:

I have had a claim ongoing with Lloyds TSB for over £1100 since January. Left it for quite a while as I was ill. They offered me £128 in March. I only wrote back 2 weeks ago, threatening court etc. if not settled in full.

Today received the following ' I have noted your comments but unfortunately I cannot add any further information to our previous letter or agree to your request. Since the bank's final response has been issued (march 2006) i must advise you that we will not be entering into any further correspomndence regarding the points you have raised' (jamie O'Neill assistant manager)

Is this a standard reply? Or have i ruined my chance of any payout at all now? So frustrating ... how much is it to go down the court route, does anyone know? they are relying on the fact that I probably cant afford that option.....:mad:

When I made the original request for a refund I also complained about how I had been treated at the branch, have I ruined it?

Please help... not sure what to do next - but need to strike while the iron is hot (or i get ill again)

Thanks

i agree with helen good luck go for it

jak

Has anyone had sucess with LloydsTSB. I have just sent off for a statement of my charges under the data protection act. I would like to know who has managed to get their charges back from Lloyds?

David_Brent

I would also be very interested anyone reclaiming charges from Lloyds as im currently trying to reclaim over £800 in charges from them. Would it be an idea to create seperate threads for the top banks noting peoples progress, rather than searching through various threads?

Rex_Mundi

Have a look at the Lloyds Bank forum over at CAG. A few people have posted they have settled in full with this bank.

fizzyhelen

Hi
I got over £1500 back on behalf of my boyfriend from LTSB. It took about 7 months, so you need plenty of patience!
I agree with Rex, join the CAG website, it's brill!
Helen

Bambam

My son has just got his court date through - mid February.

Helen: It's well known that Lloyds usually take it to the court steps before they finally settle in full. Was that your experience? Did they settle in full or did you accept an 'offer?' The reason I ask is because I thought my son may have heard something from the solicitors by way of an offer (not that he is going to accept - holding out for the full settlement!)

Edinburghlass_2

But please also give this brand, spanking new board a chance to deliver the goods as well :j

Once Martin's article is up on the Main Site tomorrow and we get a blue bar for specific links we'll be all set to keep questions on specific banks to the one thread although we would like the Success Stories thread to be for all the banks as this gives hope to people when they read through them.

Helen, thats a good point to add how long it took you so people don't give up hope half way through.

lynzpower

Yes, Ive recieved mine back. I was the 1st Lloyds TSB case ( I bleieve) to be moved to the mercantile court.

It can take time - I think in total it took abut 6 and a half months.

jasun

Usually all of the banks file a defence in the hope you'll stop the claim. I claimed back over 1000 from Barclays last year, the process took about 3 months and ended after the court date was announced and I got a full settlement. I've got a 2nd one against Barclays open at the moment, which is just awaiting another date to be set, for another 1000 since the claim last year.

If you have just a few charges, you could first try getting them back by requesting them, Barclays usually do this for you a few times, not sure about others.

Once I've dealt with this 2nd claim, I'll be moving on to do a load more. CAG is good, over 80,000 users registered since it launched in Feb, so you can see the scale of the idea of people getting their charges back.

I just saw a news report about how some CC companies are already starting to introduce annual fees again, to try and get back some of the profit made from charges, since the recent OFT ruling.

Lets hope the big ones don't follow, else they all will.

Another place for more people to find out and gain help about getting charges back can only be a good thing - spread the word