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LloydsTSB (merged)

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  • You need to reply saying you will accept the amount given in partial payment of your claim and will now proceed to court action for the rest.

    Read the other experiences of Lloyds claims in this thread.
  • gazzag wrote:
    Ring them up, tell them that you don't want the £750 and inform them that you're taking it further. Then send them the letter about court proceedings.

    Which bank is it, anyway?
    Please don't phone them, put everything in writing.

    and please use the templates, don't go adding other questions in, the templates work, just adjust the the wording to say you accept the money in partial payment.

    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip
  • Cazzdevil
    Cazzdevil Posts: 1,054 Forumite
    Part of the Furniture Combo Breaker
    Darn right it's a lot of money - I've just sent Abbey a letter asking for a whopping £6400, I'll reduce it to £5k if I have to go further so it stays in the small claims track, but I want it all. I need new double glazing!!! :o)
  • 4grand
    4grand Posts: 41 Forumite
    You need to reply saying you will accept the amount given in partial payment of your claim and will now proceed to court action for the rest.

    Read the other experiences of Lloyds claims in this thread.

    I'm not sure what to write to be honest, I've been using this page: http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1141050760,24632,#step4

    ..for templates on what to write, but how would I word a letter saying, thanks for the 750, but im not happy with that, you have 14 days..?
  • Use this section for the template

    If your enquiry was rejected, deemed invalid or you didn't receive a response, write to inform it that you’ll be taking court action if it doesn’t settle. In many ways this is a repeat of step three, but in more militant fashion. Include a strict limit of the time you give it to respond. Some people skip this step, but it’s often worth a shot, as if it works it saves actually having to start the court process.
    To help use this: Sample Letter Template (without claiming interest)
    Sample Letter Template (with claiming interest)
    (Right click on either of these and save the file)
    and say you will accept the £750 in partial payment of what they owe you but you will be taking court action if they don't offer you the full amount. If this is the letter you have already used, only give them 7 days to respond.
  • reecos
    reecos Posts: 138 Forumite
    Did you send your letter by recorded delivery? If you did and you can proove that they received the original letter I wouldn't start again I'd send them the second letter.
  • frugallass
    frugallass Posts: 2,320 Forumite
    1,000 Posts Combo Breaker
    4grand wrote:
    Lloyds TSB!

    doh - yeah - sorry !:o
  • dave0876
    dave0876 Posts: 13 Forumite
    hi all just got all my charges printed out and ready to send my first letter off.i know i need to send to my branch who will forward it to the relevant dept. but who do i send it to at my local branch i guess probably the manager help!
  • dave0876
    dave0876 Posts: 13 Forumite
    hi all just got all my charges printed out and ready to send my first letter off.i know i need to send to my branch who will forward it to the relevant dept. but who do i send it to at my local branch i guess probably the manager help!
  • dave0876
    dave0876 Posts: 13 Forumite
    also ive opened new bank account but wondering wheteher lloyds will actually shut my account down as i dont owe them anythin ie no overdraft or loan credit cards etc
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