LloydsTSB (merged)

vmac

finlay15 wrote: »

hi

Please help, i am trying in vain to contact lloyds tsb at the recovery centre in Andover does anyone have an email address or any hints on best time to call, i keep getting put on hold then cut off!!!!!


thanks

Hi Finlay , Thankfully, I am now at the stage where I don't have to keep ringing Andover (just about to file N1). However, there is no good time to ring but I can tell you that redialing repeatedly will eventually get you through. When I did, twice to Howard Callanan (who is most helpful, by the way), he confessed that there were 3 / 4 people manning that phone / office and that it was ridiculous for them. Andrew Hooker is another who has answered the phone to me. It's good to get through as they suggest that in doing so, you identify yourself as, and I quote, "an individual" rather than just an account number! however, if you're just hoping to establish contact with a view to responses to you letters, the most you will achieve is a letter back and the £750 quid (dependent on the figure you're claiming). After that, you can handover from Andover!

jemma_charlie

Hi I'm new to this so bear with me...
I have read through the posts and the questions I need answers for are listed but don't seem to have responses.

I am claiming 3 lots of charges back, 2 Lloyds and one HSBC. All of them are at the court stage. Have this morning recieved 80% of what I was asking for from HSBC so I am happy with that. Lloyds however have left it to the last day to acknoledge one of the claims and have entered a defence for the other.

Firstly does anyone know where I can obtain a t&c for Lloyds as the account was opened 10 years ago by my partner then turned into a joint with me 5 years ago and we cannot find a copy.

Secondly do I need to ring Lloyds solicitors to find out what their defence is?

Thirdly do I need to post any information to tha solicitors or do I just sit and wait?

Sorry for the essay

saversarn

Shellyk wrote: »

Can anyone please tell me where I can get hold of LLoyds t & C's, I am trying to get together my court bundle ready for my court date!!!!! Please Help!!!!!!

http://web.archive.org/web/*/http://www.lloydstsb.com

try here, the site gets busy some time, but just try again later.

In fact this is a great link to help you
http://www.consumeractiongroup.co.uk/forum/lloyds-bank/82148-got-court-date-important.html?highlight=court+bundle

suelongman

Hi there new to site but have been reading whats been happning. ihave just started my mcol claim, for charges against lloyds tsb,they have completly ignored all my letters.the last one was sent on the 27-04-07 informing them that i was going to start court action,still no reply. i havant had the money to do it till today so its a bit late but it was started today.it was for£1,153.00.not much by some of your claims but enough. Icant believe that they are so ignorant and above thereselfs.yhat they thought that ny claim was not worth a reply.The only letters i got was to send me 2 lots of statments.i followed all the templates on this site to the letter as well.
from sue:mad: :mad:

Dede_2

Hi l have just been looking at my MCOL and it says l am unable to take this claim any furthur online and will be transferred to the appropriate court for continuation and that l will recieve confirmation to where the claim has been transferred shortly.
Anyone else had this ? I thought they had 28 days to get a defence and if l hadn`t heard by then l could put a judgement in against them(Lloyds) please help !!

princesskez26

Dede wrote: »

Hi l have just been looking at my MCOL and it says l am unable to take this claim any furthur online and will be transferred to the appropriate court for continuation and that l will recieve confirmation to where the claim has been transferred shortly.
Anyone else had this ? I thought they had 28 days to get a defence and if l hadn`t heard by then l could put a judgement in against them(Lloyds) please help !!

It usually says this when a defence has been submitted and it will be passed on then to your local court for a hearing date to be set, hence the no further action online. What does it say under 'status' ?

Kez

Dede_2

Hi Kez it just says defence

princesskez26

Dede wrote: »

Hi Kez it just says defence

Thats why you can not proceed any further online. From the date the claim is deemed served the bank has 14 days to acknowledge, if they dont you can request judgement if they do it gives them a further 14 days in which time they have the chance to submit a defence to the claim. If they dont submit a defence within these 28 days you may again request judgement by default if however they do and as they have, as you have filed via MCOL, the online court service all claims automatically start at Northampton, they will then be passed if a defence is received to your local county court for a hearing date to be set.

You should receive notification through the post of any acknowledgement or defence and guidance of what happens next from MCOL.

I hope this is a bit clearer for you,

Kez

Dede_2

Thanks ! thought l had done something wrong ! Am going to start and get my bundle together just so lm ready. Do you know if its worth getting in touch with their solicitors or just wait and see what turns up. Plus my account has been closed for 1 year so if l do win am l able to get it paid by cheque ?

princesskez26

Dede wrote: »

Thanks ! thought l had done something wrong ! Am going to start and get my bundle together just so lm ready. Do you know if its worth getting in touch with their solicitors or just wait and see what turns up. Plus my account has been closed for 1 year so if l do win am l able to get it paid by cheque ?

It's usually worth contacting them once you have a court date, As long as the account wasn't passed on to a collections company from debt owing then yes you should receive a cheque or ask for new banking details to pay the money won into there as they cannot credit a closed account :j

Kez