LloydsTSB (merged)

becky27

RodBell wrote: »

Well it has been 19 days since I sent out my letter explaining I wasn't happy with there inital response, and I have recieved no reply to them (they were given 14 days to respond).

Reading some posts here people seem to mention now going to MCOL.

I truely have no idea:-

(1) What this is?
(2) What to do with it?

Any help would be fantastic.

Thank you

Money Claim On Line,this is how to start your court proceedings.

angeleyes1_2

RodBell wrote: »

Did you submit the MCOL thingie or was this after your letters threatening court action?

hi
i was about to take lloyds to court, but as this letter arrived saturday i didnt need to, i sent them my 3rd letter giving them 14 days to reply it went over by a week,when i recieved the offer from them:rotfl:

RodBell

I will give it a few more days to tick over then.

I have just registered my details and MCOL.

Will see what happens shortly.

angeleyes1_2

RodBell wrote: »

I will give it a few more days to tick over then.

I have just registered my details and MCOL.

Will see what happens shortly.

send lloyds an email letting them know your not happy with the service they are providing and the time they take to reply ,i also did this 2 days before the last letter came from them,

anyway good luck and hope your hear from them soon

emmag_2

My claim is now in the hands of lloyds solictors, i have had no offer of 750 like some people, im quite willing to accept a slightly less an=mount that what i am claiming for as i really need the money, should i call their solicitos and see if they would make an offer or just bide my time, the first 14 days they have on mcol is up on 30th month and as far as i can see they have donenothing about it yet (if am looking on the right place) if you think i should call and basically bargain with them does anyone have the number!!

Thank you emma

emmag_2

angeleyes1 wrote: »

send lloyds an email letting them know your not happy with the service they are providing and the time they take to reply ,i also did this 2 days before the last letter came from them,

anyway good luck and hope your hear from them soon

What email address did you use?? Thanks Emma

RodBell

emmag wrote: »

What email address did you use?? Thanks Emma

Yes please to the email.

mrem1975

Currently trying to claim over £2000 with Lloyds , sent first 2 letters and did speak to someone by phone who has said they are re-assessing my case (this after the automated blah-blah letter etc...) .. have now been waiting sometime though and cannot for the life of me get through on the andover number , same thing every time 'we are experiencing a high volume of calls......' , 'leave a message (then mailbox is full)' ....does anyone have any other ideas how to contact one of these guys???
help much appreciated!!

angeleyes1_2

Hi

you can email lloyds on there web page https://www.lloydstsb.co.uk , then click on banking and contact us... , thats what i did.

found 3 different telephone numbers for lloyds tsb andover
1) 01264 834307
2) 01264 832297
3) 01264 725214

Hope this helps

RodBell

I have just sent the email with copies of my letters sent.

See what happens.