Tmobile changes fair use policy to 500MB?

jackbauer1_2

if i upgrade eith t mobile today will i keep 3gb internet or will i be capped at 500mb from feb?

N20Y1D

fabsaver wrote: »

Can everyone switch youtube off for a couple of minutes as I need to make a quick call :rotfl:

T-Mobile will probably tell you to use your home phone for things like that

Heretic_osjc

Reading into this it looks like the tiers are going to be

Wnw 1GB down to 500MB
Wnw+ 3GB down to 1GB
Wnw Max 10 down to 3GB

It'll be interesting to see what happens on 1st of Feb because if Smart phones come with Wnw+ maybe they'll come with 1GB instead of 500MB. Which I think i could work with but as is aid before i'll let my friend in retail build my next upgrade in hope i keep my 3GB lol

Still 1GB would be more than other networks

BurningSnowman

jackbauer1 wrote: »

if i upgrade eith t mobile today will i keep 3gb internet or will i be capped at 500mb from feb?

The statement implies you'll get the 3GB if you sign up before Feb, but given their sliminess in all this, it could be interpreted such that 'new' and 'existing' are applied from the date of that statement, despite their proximity to the date the changes take effect. Personally I would ideally want written confirmation from TM before signing up, but maybe I'm just paranoid - the FUP online does still say 3GB after all, so if they tried to pull this stunt you would have exactly the same arguments that we all just had, which were clearly valid!

Heretic_osjc wrote: »

Still 1GB would be more than other networks

I do wonder if this will happen long-term for that reason. I think I read some time ago that Everything Everywhere planned to position T-Mobile as the 'budget brand' and Orange as a 'premium' one, which rather made me kick myself for not seeing this whole mess coming. I would be surprised if TM are permitted to one-up Orange in any respect at all, in the long term.

Heretic_osjc

BurningSnowman wrote: »

I do wonder if this will happen long-term for that reason. I think I read some time ago that Everything Everywhere planned to position T-Mobile as the 'budget brand' and Orange as a 'premium' one, which rather made me kick myself for not seeing this whole mess coming. I would be surprised if TM are permitted to one-up Orange in any respect at all, in the long term.

The company are 50/50 they are the value network and value would mean keeping the 3GB but alas didn't happen. I don't think its a case of "not being allowed to one up orange". I state this claim on the fact that T-mobiles lower end tariffs ARE better value for money alas the value point.

Plus the 2 networks are still "competing for customers" meaning that they will try and do better deals than the other just orange want people on higher priced tariffs and t-mobile on lower end tariffs.

ukspid

ukspid wrote: »

Would it be wise for all those who actually received a written notifying of FUP reduction to seek a personal written retraction and a written re-statement of their plans' inclusions?

The service agent didn't seem convincing when he agreed to respond in writing so I've just emailed this to T-Mobile:

{On 10th Jan you text me:
"We wanted to let you know that from 2nd Feb the fair use policy amount for internet on your phone will be 500MB a month. For details see t-mobile.co.uk/datachanges. If you do reach your limit don't worry, you'll still be able to browse and use email"

I request a personally addressed retraction and a full reinstatement of my price plan including "unlimited" (3GB FUP) in writing please. Breach of trust means no future trust and a personally addressed commitment is required.}

A bit aggressive, but that's what you get when you breach someone's trust

ukspid

T-Mobile don't seem know the difference between GB and Gb. One is eight times the other.
If they do know the difference then for the 3Gb plan read 0.375GB (approx 375MB) !... surely not another trick ?! Why should I doubt the ethical TM?

System

Hmm, but apparently the reason people were able to cancel is because they didn't give 30 days notice.

What's to stop them leaving it at 3GB, then deciding to cut it back again but with more than a month's notice?

Can we still cancel now anyway? That way I can keep my free phone and only pay one month of my contract, and sign up again before 1st February to get the 3GB

d123

LooieENG wrote: »

Hmm, but apparently the reason people were able to cancel is because they didn't give 30 days notice.

What's to stop them leaving it at 3GB, then deciding to cut it back again but with more than a month's notice?

Can we still cancel now anyway? That way I can keep my free phone and only pay one month of my contract, and sign up again before 1st February to get the 3GB

It's the contract change to your detriment that allows the cancellation, so as long as you are in contract and they do change it you would again be entitled to cancel.

As they are not changing existing contracts now the clause to terminate doesn't apply (as we have not had a detrimental change to our contracts).

CapEnd

jamespir wrote: »

their legal team obviously know what they are doing and they probaly (i presuming) know more about the law than joe bloggs and his iphone

Evidently not James... As they have now backtracked.