Tmobile changes fair use policy to 500MB?

jackbauer1_2

Wagster wrote: »

Great news about the back down. But what's the bet we get our data throttled when we go above 500MB... is there anyway I can monitor that? I have an android so an app suggestion would be perfect :-)

T-Mobile may also want to tell their customer services. I just got off the phone 10 mionutes ago with a CS manager who said this is still coming into effect but now from 1st March!

free speedtest app from the market

Lifes_Grand_Plan

Do you make a habit of always being wrong....

jamespir wrote: »

i never said they were right or wrong i said its fair

WRONG - its obviously not fair or else they would not be changing their mind and cancelling the change.

jamespir wrote: »

but you lot look like the losers now cause youve all cancelled your contracts and i still have mine

No one so far has cancelled their contract so again WRONG. Even if they had cancelled, how could that make them "losers" if they get a free phone without having to pay the line rental that subsidises that free phone.


So hilariously funny how you are always so wrong, but also gettng so, so boring now.

jamespir

jackbauer1 wrote: »

look sunshine, t mobile wouldnt have charged for going over the 500mb, they would have stopped file downloading, thats all so as usual on this thread you were wrong!

you look im going by what i was told by tmobile

neilleeds

jamespir wrote: »

i never said they were right or wrong i said its fair

but you lot look like the losers now cause youve all cancelled your contracts and i still have mine

I think the word you are looking for is 'winner' because those that chose to cancel (not me) can now opt for a cheaper sim-only tariff. This is also a victory for the vast majority who would have been unfairly hit by this but don't know about their legal rights.

nsabournemouth

mmpombears wrote: »

I've heard it's likely tmobile has only sent texts to customers who are more likely to be affected, however if that is true, surely it implies the FUP reduction will be of significant "material detriment"?

Still, under ofcom 9.3(b) "inform the Consumer of the ability to terminate the contract without penalty if the proposed modification is not acceptable to the Consumer" since the changes are unacceptable to me, I should be able to terminate without penalty.

just spoke to OFCOM and if you have had the notice of change or not you can under 9.3 cancel.

lucylucky

Missmoo wrote: »

Would i have to prove they sold me the phone, or would they have to prove they didnt mis-sell me the phone??

I know when I worked in retail, it was up to the retailer to prove that the Fault or statement the customer was complaining of wasnt correct as opposed to the customer to prove it is??

but that was 10 years ago so things might of changed....

The difficulty would be how can you prove that it was an android phone you wanted and after being in the store you were not offered a deal which you liked and accepted even though the phone was not android.

Not easy

mmpombears

andyroid20 wrote: »

However, apparently those of us who have already sent them notification of cancellation still have the law on their side to stop their contracts. I'm not sure if I want to leave it at getting what I had already paid for due to the way I have been treated and the hassle it has caused.

I've read something like this before but can't remember where. Given all the crap tmob has pulled and all that hassle of phoning cs on numerous occasions, I'm reluctant to stay with them.

jamespir

lucylucky wrote: »

Once again - wrong.

Just a habit with you isn't it?

i cant see you

neeraj123

great news regarding 3gb but the customer service has been shocking for the past few days which means ill will be making sure I use all my 3gb allowance each month

jamespir

neilleeds wrote: »

I think the word you are looking for is 'winner' because those that chose to cancel (not me) can now opt for a cheaper sim-only tariff. This is also a victory for the vast majority who would have been unfairly hit by this but don't know about their legal rights.

i have a sim only deal fab aint it