Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

incredibledisc

shiplu wrote: »

they answered the phone very quiclky today around 10:55AM and now I can't get through.

Aaaarggghh! on hold as we speak ...losing ...will... to ....live:D

incredibledisc

bored while on hold - anyone seen this article - http://www.computeractive.co.uk/computeractive/news/2211754/bt-cuts-redten-lines-non it would seem to confirm that someone hasn't been paying their bills

Norf_2

Letter sent. Will post how I get on...

incredibledisc

Norf wrote: »

Letter sent. Will post how I get on...

Cheers Norf. Still on hold:rolleyes:

shiplu

incredibledisc wrote: »

Aaaarggghh! on hold as we speak ...losing ...will... to ....live:D

If you get through, tell them to reply to emails or give us a their geographical number.

Norf_2

incredibledisc wrote: »

bored while on hold - anyone seen this article - http://www.computeractive.co.uk/computeractive/news/2211754/bt-cuts-redten-lines-non it would seem to confirm that someone hasn't been paying their bills

I can think of a few other things BT could chop off!

incredibledisc

Norf wrote: »

I can think of a few other things BT could chop off!

you and me both. I probably would've been happy just to get my connection back on the 18th/19th - annoyed but relieved to have my broadband service back but to find out the company hasn't even bothered to pass on my details to NJP, don't answer the phone, don't reply to emails, and clearly, in other words, don't give a stuff about their customers :mad: - well, i'm going to be looking for the nearest loophole in my contract and getting out as soon as I can. I have a mac from the bt walled garden which I assume I can still use as NJP have never heard of me!

Still on hold btw

incredibledisc

Sod it. I give up

alexajx_2

incredibledisc wrote: »

you and me both. I probably would've been happy just to get my connection back on the 18th/19th - annoyed but relieved to have my broadband service back but to find out the company hasn't even bothered to pass on my details to NJP, don't answer the phone, don't reply to emails, and clearly, in other words, don't give a stuff about their customers :mad: - well, i'm going to be looking for the nearest loophole in my contract and getting out as soon as I can. I have a mac from the bt walled garden which I assume I can still use as NJP have never heard of me!

Still on hold btw

i agree. they dont give a stuff!
let us know if you find anything in the contract. i made copies of a lot of info from redten when i first signed up i'll have to dig it all out,, as it took 4 months to get connected in the beginning i was worried from the start something would happen

incredibledisc

Sod it. I give up. If I use my mac and transfer to Tiscali am I liable for any cancellation fees? Anyone know how much I'm liable to Clode/V12 for? - I signed up in November 2006. Can I just keep paying my 26.99 a month for my computer if I cancel the broadband service (despite their claims its what we're all paying for after all *not* the broadband)