We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

Options
16970727475645

Comments

  • aspalma
    aspalma Posts: 37 Forumite
    nedmundo wrote: »
    What's this - I've literally been connected this minute - god broadband seems fast!

    6.928MBps, so quite fast as well.

    How are you lot getting on?

    Well tested on FTP... I manage 885 KB/s more or less what I normally get anyway , so no change for this 24MB thing... my line can take up to 16MB...:rolleyes:
  • useless, they cut me off after just over an hour!!!

    i'm mad!!!!!!!!!!
  • nogbad251
    nogbad251 Posts: 17 Forumite
    benjimoron wrote: »
    nogbad, they never phone back. Have been promised loads of phone calls but get nothing.

    According to them my MAC has been passed to NJP at last, am going to phone NJP in a minute as I don't believe them.

    on hold with njp at the moment will update with what they say
  • Looks like I'm now connected
  • nedmundo wrote: »
    Good luck BJM - Have a winge on our behalf and see if you can get them to clarify this unlimited business.

    In their defence NJP said in theregister that it would be unlimited. I intend to find out why they are too lazy to phone BT themselves to get my MAC, plus loads of other questions!
  • nogbad251
    nogbad251 Posts: 17 Forumite
    nogbad251 wrote: »
    on hold with njp at the moment will update with what they say

    Right, nice friendly chap at NJP said there has been a problem with some exchanges which weren't configured properly, they apparently weren't sending back a valid IP address to your modem which was preventing people from establishing a connection to the internet. He says this was resolved approximately half an hour ago so you should be able to get online now.Will have to wait and see when I get home from work. Fingers crossed
  • grg79679
    grg79679 Posts: 67 Forumite
    Diybosscat

    Were you having coonection problems till this morning? I couldnt connect last night but im at work just now so I cant check my line at home.

    I do seem to rembmer that they said it would all be sorted by the 18th / 19th - looks like they maybye did half yesterday then half today.

    I guess I can only check when I go home....
  • nogbad251 wrote: »
    on hold with njp at the moment will update with what they say

    just got through and once again the best service I could've asked for. He checked to see that Redten had provided them with the Mac code and asset number that I got for them as they couldn't be bothered, so did they pass it on to NJP as they said, NO!!! They've sent NJP an e-mail with my name on it, that's all!!! No address, phone number, mac etc!



    They've got some answering to do!
  • nogbad251
    nogbad251 Posts: 17 Forumite
    nogbad251 wrote: »
    Right, nice friendly chap at NJP said there has been a problem with some exchanges which weren't configured properly, they apparently weren't sending back a valid IP address to your modem which was preventing people from establishing a connection to the internet. He says this was resolved approximately half an hour ago so you should be able to get online now.Will have to wait and see when I get home from work. Fingers crossed

    Don't want to build my hopes up to much but when I log into my account through NJP my order status is now showing as Order Completed - Line Active Activated 18/3
  • colderuk
    colderuk Posts: 218 Forumite
    nogbad251 wrote: »
    Don't want to build my hopes up to much but when I log into my account through NJP my order status is now showing as Order Completed - Line Active Activated 18/3

    Mine says the same but it doesn't work
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.