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Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

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  • If nedmundo and nogbad have just hung up then I must be nearer the front of the queue!
  • nedmundo
    nedmundo Posts: 1,160 Forumite
    Part of the Furniture Combo Breaker
    What's this - I've literally been connected this minute - god broadband seems fast!

    6.928MBps, so quite fast as well.

    How are you lot getting on?
    Beware the character seeking personal gain masquerading as a moral crusader.
    :beer:
  • nogbad251
    nogbad251 Posts: 17 Forumite
    Further to my previous post, I didn't give up and actually got through after 49 minutes where i spoke to Paul.I explained that my router is set up right but that I can't connect. He asked if I'd recieved the letter. I said yes. He then said in a cheery voice "Well your connected then, all you have to do is enter your user name and password"I explained that no I (and several hundred others) are not connected and asked if he would check my line to see if it's connected. He said that I had to ring the premium rate line. I explained "NO" He then put me on hold for maybe only 5 minutes then came back and asked my phone number so that he could check the line with NJP. He said that he will ring me back and let me know (the cheques in the post Blah,Blah) but he did promise, i hope he hasn't forgotten ! maybe he's just been called away to a family crisis or something !
  • oneseven,

    Just to make things a little easier, access the members area using this link.

    https://secure.njpservices.com/myacc.asp?a_code=red

    Then enter your Account Id (not ADSL Username) and the password included on your Redten/NJP letter.

    Access to your control panel should then be granted.

    B

    I'm in! Cheers, as you say, the instructions from NJP/Redten are clear as mud!

    Interestingly, it says that my details are not complete (missing town name, mobile number etc), but on entering them the button to confirm them is disabled :rotfl:

    Connection Log on there shows only one entry : Packet Date: 19/03/2008 09:42:59 Packet Type: Start - as nobody is at home to have done anything at 0942 this morning (I'm posting from work), does this mean that I might be in business when I get home?
  • Hi - had been listening to Redten's jazz for 42 mins, when I saw nedmundo's message - hung up, went downstairs to check connection, and home page was up! Not sure if it's being done alphabetically, but should be good news as I'm a 'W'!
  • nedmundo
    nedmundo Posts: 1,160 Forumite
    Part of the Furniture Combo Breaker
    I don't think it is being done alphabetically as I'm an A!
    Beware the character seeking personal gain masquerading as a moral crusader.
    :beer:
  • grg79679
    grg79679 Posts: 67 Forumite
    Aye, im 'G' and I wasnt on last night.
  • On the phone to Redten now, spoken to Paul but am now in the queue of 4 to speak to the manager!
  • nedmundo
    nedmundo Posts: 1,160 Forumite
    Part of the Furniture Combo Breaker
    Good luck BJM - Have a winge on our behalf and see if you can get them to clarify this unlimited business.
    Beware the character seeking personal gain masquerading as a moral crusader.
    :beer:
  • nogbad, they never phone back. Have been promised loads of phone calls but get nothing.

    According to them my MAC has been passed to NJP at last, am going to phone NJP in a minute as I don't believe them.
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