Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

b1ackcr0w

I didn't know Red Ten started issuing PC's as early as Jan 06?

bobrobr

I'll keep you posted, but having spoken to the guy on the phone, I am confident there will be no problem there! They are desperately wanting to shake off the Redten connection to them, I'd say!

This is the reply to one of my emails when I mentioned Redten to them -

"Hi Robert,
Thanks for the positive comments.
We have had to live in the shadow of Redten. Naturally we have been tarred with the same brush customers thinking we just changed our company name. Because a year and a half after they left here, we are in the same building that Redten were!
I wish that was the case myself and my team, wouldn’t have had to spend ages learning all about Redten’s history and all about their PC’s and Routers. Plus I would have personally resigned due to the embarrassment of working for such a crowd and not delivering a service. Although we don’t always get it right, we do try hard to try and treat customers as they would expect to be treated.
Best Regards"


Having said that, I will have to see what happens with the pc??

bobrobr

I didn't know Red Ten started issuing PC's as early as Jan 06?

Sorry, it was Jan 07.

jaypee638

bobrobr wrote: »

I'll keep you posted, but having spoken to the guy on the phone, I am confident there will be no problem there! They are desperately wanting to shake off the Redten connection to them, I'd say!

This is the reply to one of my emails when I mentioned Redten to them -

"Hi Robert,
Thanks for the positive comments.
We have had to live in the shadow of Redten. Naturally we have been tarred with the same brush customers thinking we just changed our company name. Because a year and a half after they left here, we are in the same building that Redten were!
I wish that was the case myself and my team, wouldn’t have had to spend ages learning all about Redten’s history and all about their PC’s and Routers. Plus I would have personally resigned due to the embarrassment of working for such a crowd and not delivering a service. Although we don’t always get it right, we do try hard to try and treat customers as they would expect to be treated.
Best Regards"


Having said that, I will have to see what happens with the pc??

At last, the truth from Clode, quote: "Plus I would have personally resigned due to the embarrassment of working for such a crowd and not delivering a service."
Not delivering a service being the operative words.

I must say it would have saved us all a lot of grief if they had said that initially, and done the right thing, still I hope it all works out alright for those that are left.

Things certainly look a little brighter, unfortunately I still couldn't trust them again, they did their reputation no favours at all with their lies and half truths.

:beer:

gnipper

I dont feel sorry for these guys at all - at the end of the day they knew they were walking into trouble.

Having said that, good on them for trying. Still, the words "touch" and "Bargepole" spring to mind.

Cire

bobrobr wrote: »

I'll keep you posted, but having spoken to the guy on the phone, I am confident there will be no problem there! They are desperately wanting to shake off the Redten connection to them, I'd say!

This is the reply to one of my emails when I mentioned Redten to them -

"Hi Robert,
Thanks for the positive comments.
We have had to live in the shadow of Redten. Naturally we have been tarred with the same brush customers thinking we just changed our company name. Because a year and a half after they left here, we are in the same building that Redten were!
I wish that was the case myself and my team, wouldn’t have had to spend ages learning all about Redten’s history and all about their PC’s and Routers. Plus I would have personally resigned due to the embarrassment of working for such a crowd and not delivering a service. Although we don’t always get it right, we do try hard to try and treat customers as they would expect to be treated.
Best Regards"


Having said that, I will have to see what happens with the pc??

This line is confusing "Because a year and a half after they left here, we are in the same building that Redten were!".
It would mean Redten left 1 Finway, Luton around Feb 07, I can asure you they were still there In April last year when i Picked up goods from Savastore/Watford Electronics in the same building! I guess somebody in Luton is getting confused too...... :rolleyes:

bigsteve

jaypee638 wrote: »

Hi Steve

Pleased to hear you have escaped, just love success stories.

The favourite suppliers seem to be BE or O2 if you are lucky enough to have them supply your area, unfortunately I am not, and have settled for Tiscali, as I live out in the sticks, and LLU is still a couple of years away. I got an excellent deal with Tiscali Talk and unlimited Broadband, which includes unlimited broadband, free anytime calls and line rental all for £19.99 per month. 12 month contract. I think the current cost is mid £20 for the package, but I was paying £20 per month just for the anytime calls from BT, so effectively I am getting free broadband.

There was another company quoted within the last few pages of this thread, which I had never heard of but was supposedly excellent if you want to check back.

Good Luck anyway

Jack

:beer:

Thanks, I have today ordered Be Unlimited, via Quidco, £40 cashback plus free connection ( normally £24.00). I will be paying £18.00 per month for what effiectively is a rolling 3 month contract. You can leave but must give 3 months notice.

I could've gone for a longer tie-in but given my experience with Redten/NJP/Fatcat/Clode I think the less I commit the better.

Cheers,

Steve

Cire

I too am now free of the clown 3ring circus, will be with o2 as i am a o2 customer so get a discount. wish all remaining victims good luck am sure you'll soon get free too:beer:

nedmundo

Hi, still checking periodically to see how everyone's getting on.

I've had an email today to my old redten address from 'Breathe' saying I still owe money which they have not been able to collect and asking me to login and settle the debt. It looks suspiciously like an NJP company. Anyone else had the same?

Dear Customer,

We are contacting you with regards to your Internet Access Package
reference ******.

Today, we tried to process your monthly subscription charge for using our
services, but we were unsuccessful. We need to receive immediate payment.
Please contact us via one of the following methods: 1. Logging into my
account at https://secure.breathebilling.com/myacc.asp?a_code=SM. This
will automatically display a one-off payment screen where you can use a
credit card to clear the debit. 2. Call our Customer Services help desk on
0871 424 0102 as soon as possible to make a payment. Please note, calls
are charged at national rates. We are hopeful that this was an oversight
and that the situation will be resolved shortly. Please ensure your
payment details are correct to prevent this from happening in the future.
Please contact us as soon as possible so we can continue our service to
you.

Yours sincerely,
Breathe Networks Limited Customer Services
Tel: 0871 424 0102
http://www.breathe.com/

nedmundo

Oh and my login details are now invalid - so I can't see how much I (or in reality Redten or Clode) still owe!