Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

gnipper

Good idea bobby, keep us posted.

benjimoron_2

benjimoron wrote: »

Well volunteered!!!!!

I'll start us off:
murphx: 08700 349 100
MURPHX INNOVATIVE SOLUTIONS www.murphx.com .

0844 482 0000
Redten

Ofcom 020 7981 3040

BT Wholesales number : 0800 169 0934


Tel : +44 (0) 870 225 1058
08714240185
NJP


V12finance.com
19-20 Neptune Court
Vanguard Way
Cardiff
CF24 5PJ
Tel: 0870 758 12 12Fax: 0870 758 12 14

Just bumping this in case anyone needs it.

benjimoron_2

bobby_fudge wrote: »

when I get over 2gig I'm going to email NJP and RedTen and say "I hope you don't expect me to pay this" and see what happens.

At the rate you're downloading that'll be any minute!!!

benjimoron_2

Redten tell me that they're unable to get a MAC code for me. I tell them that a simple 5 minute phone call to BT would fix that. 24 hours later and they still haven't got one so I make a 5 minute phone call to BT and get my MAC code.

Now why couldn't they do that?????

colderuk

I just spoke to NJP they say my line has been active for over an hour now but when i check my router it says it is still disconnected so i tried another router and get the same thing.

benjimoron_2

colderuk wrote: »

I just spoke to NJP they say my line has been active for over an hour now but when i check my router it says it is still disconnected so i tried another router and get the same thing.

You changed the user name and password and any other settings that need changing???

colderuk

benjimoron wrote: »

You changed the user name and password and any other settings that need changing???

Yes keep getting authentication failure when i get onto the router it says it is in a disconnected state my other router rejects the user name and password.

gnipper

Interestingly when i looked this AM it was showing an up and downstream rate but wouldnt connect.

The username looks wrong though [EMAIL="xxx.xxx.redten@surfax"]xxx.xxx.redten@surfax[/EMAIL] (there is no .com or anything after surfmax - that right?) Also I had to change something from LLC to VC (says VCmux on the letter) - so found something that looked like that and changed it - might change it back this PM and see if it works. Dont really know what I am doing LOL!

petehenson

Has anyone kept a copy of the original offer and/or terms and conditions? (even a copy of the original web page?) We need some proof that they have amended the contract terms, if they insist on the 2gb monthly limit.

McMikes

guys where to log in to see account details?

the link given in the letter seems to not accepting my long username in the form