Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

professa

yawwwwwwn!!!!


the words off and pi*s come to mine

MrBig_4

Redten wrote: »

Sorry if I am being thick but this would mean paying NJP for Broadband, would it not?
I have already paid Redten for a further 24 months so would like to get that instead.

PS Thanks for trying.

I am not one of these people but I was just wondering for the people who paid upfront does anyone know how Clode are dealing with them?

MrBig_4

Kevindowns wrote: »

Phoned Clode today to accept offer - answered after a couple of rings and quickly passed through to someone who took my details - friendly and efficient. Promised Mac in a few days and would get another 12 days or so grace to find new supplier. All seemed very reasonable.
I received PC around 8th Nov 07 and broadband supply around 27th October -They say I've made 5 payments. I reckon its about 6½ months Broadband less the downtime in March - reasonably generous.

I feel sorry for those who are unable to get Broadband at low prices but if Clode are being reasonable I think they would be sympathetic if you can give them proof. The Samknows website lists all the exchanges and services listed available in your area. Keep the letter short and to the point, list services you can get and price and make it easy for them to check details so be honest!
Tell them that you would like the £12 allowance increased to this figure and give them a couple of weeks to respond. If they make you an offer too early then everyone here will find out and try for more spoiling the chances of other people in same position.

Remeber its Redten that have failed us - Clode are just picking up the tabs and won't be interested in oboslete computers. Its therefore in their intrests to sort this mess quickly and give Redten a "reasonable bill" for the shortfall.
As Redten is unlikely to pay Clode the name will change finally to Deadten!

Good Luck all - keep you posted regards Mac

Am I being too cautious but is a telephone conversation enough for people to assume that the MAC code will arrive within a few days? I would prefer to have it in writing before accepting the offer....that said I have said that i accept the offer but Clode owe me £50 for a printer I paid for and never received, suprise suprise no response from Clode!

jeff57

MrBig wrote: »

Am I being too cautious but is a telephone conversation enough for people to assume that the MAC code will arrive within a few days? I would prefer to have it in writing before accepting the offer....that said I have said that i accept the offer but Clode owe me £50 for a printer I paid for and never received, suprise suprise no response from Clode!

i would not trust anything they say over the phone, they have lied to us over and over again via the phone.

MrBig_4

Any one got charged extra for the extra bandwidth they have used?
At least the counters have reset as expected!!

Demondave_2

MrBig wrote: »

Any one got charged extra for the extra bandwidth they have used?
At least the counters have reset as expected!!

Not me. I managed to use 18.5GB during April without being cut off.

I left my router switched on for the last few days and I had full speed.

jeff57

MrBig wrote: »

Any one got charged extra for the extra bandwidth they have used?
At least the counters have reset as expected!!

no



must do better this month and get over 30gb.

philtheman

MrBig wrote: »

Am I being too cautious but is a telephone conversation enough for people to assume that the MAC code will arrive within a few days? I would prefer to have it in writing before accepting the offer....that said I have said that i accept the offer but Clode owe me £50 for a printer I paid for and never received, suprise suprise no response from Clode!

I also have had no response from Clode - My recorded letter sent on 14/04/08 is still showing as being re-directed. Wonder if they are trading under a different address now.

MrBig_4

jeff57 wrote: »

no



must do better this month and get over 30gb.

Ha ha nice one, that is some serious uploading!!!
Was your speeds affected by this?
£28.00 bill to Redten by looks of it well done from all your fellow Redten customers!!!

jeff57

MrBig wrote: »

Ha ha nice one, that is some serious uploading!!!
Was your speeds affected by this?
£28.00 bill to Redten by looks of it well done from all your fellow Redten customers!!!

my lad does a lot of graphic editing for other people so for every pic he downloads he could upload 10 different versions of it.
speed was up and down and sometimes so slow it was unusable, he does most of his transfers off peak so within the FUP.

are they still going to tell me 15gb is enough