Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

MyUserNamesTaken

benjimoron wrote: »

MSE have failed to get through to Redten. FACT.

And you think it's ok for MSE to talk to Redten through you, an ex customer, rather than talk directly to Redten or Gulzar himself?

benjimoron wrote: »

I'm not asking to be kept informed. I offered to help and they haven't followed it up, I didn't say that they had to but people asked for an update, nothing was forthcoming from MSE so I posted what I knew.

YOU CAN'T HELP. Don't you get it? You have not actually helped anyone here, Benji. All you've done is post about conversations you've had with Gulzar. You say he's given you info...yet none of the things he said to you has been forthcoming. Could it be you were being used as a mouth piece to gauge customer reactions to possible proposals, rather than actual concrete solutions to the issues at hand?

benjimoron wrote: »

MSE have failed to get through to Redten. FACT.

Strange how you can talk to Redten, yet OFCOM, MSE, etc, can't get hold of them. Benji, when will you see that you really are not helping the situation. There can be no go-between on this issue. Redten must talk directly to its customers and OFCOM. Like I said before, Gulzar's mobile number and landline number have both been posted on this thread. Other people on here (customers) have managed to talk to him, and he has made promises to them that he has subsequently failed to keep. Why would anyone believe anything he has told you? What makes you so different, Benji?

benjimoron wrote: »

I never claimed to have any power of influence, I have suggested things that I think would benefit the customers but as I've already posted. I can't guarentee for them to happen but I believe that people are in a better position if they have information available. If they don't believe it then they can choose not to read it. I'm not forcing it on anyone.

You know, the best way to ascertain what would help the customers is to ask the customers themselves. I've not seen you ask people here what they would like you to ask Gulzar. You can't guarantee anything, so how exactly are you helping? Giving people second-hand information that cannot be guaranteed, and does not seem to be valid in any way, shape or form is not helpful and does not put them in a better position. If anything, it delays them from taking the appropriate action, as they wait to see what happens based on the information you've posted. Your "informative" posts have actually made people hold fire, which was not the right thing for them to do.

benjimoron wrote: »

Are you or have you ever been a Redten customer? The only hindrance is that people are choosing to argue with me rather than complete the steps needed to sort this situation out.

I'm actually an observer in all of this. The fact that I have never been a Redten customer shows I have objectivity. I can't say the same about you..when you had your contracts cancelled, you said that you had promised Gulzar that you would not go too deeply into how you managed to get your contracts both cancelled. YOu are a hindrance, Benji. You were the one who tried to divert attention onto MSE staff and Martin, rather than keep it focused on Redten and Clode (after your contracts were cancelled, of course). It's such a shame that you cannot see what a hindrance you are.

If you want to be helpful, please tell people what steps you believe need to be taken to get this situation sorted out. So far, I haven't seen you suggest any steps since you started talking to Gulzar. All you've said is lay off the abusive posts. If you want to help these people, stop giving Gulzar the opportunity to avoid talking directly to his customers by going through you instead.

MyUserNamesTaken

rebellion_x wrote: »

the only hindrance is that neither redten or clode are listening to what the customers are saying. i have completed all the steps needed to sort this situation out but we are dealing with a company that fails to communicate with customers or regulatory bodies.

But is quite happy to have nice conversations with Benji here. How come Benji is able to get hold of Gulzar when no-one else can?

redflake

Don't set him of again!

rebellion_x

MyUserNamesTaken wrote: »

But is quite happy to have nice conversations with Benji here. How come Benji is able to get hold of Gulzar when no-one else can?

thanks im glad someone is asking the same thing i have.

XTM

Benji ,You had your contract cancelled because there was no argument that redten had broke there contract with you because you weren't transferred across.

I appreciate you think your helping but really your in no more of a position to help than we are ,there was no amasing work on your behalf to get your contract cancelled it was by default.

redflake

ShipsCaptain wrote: »

What is the consensus of opinion amongst Redten Customers?

Anybody like to answer the captain? No swearing please.

XTM

redflake wrote: »

Anybody like to answer the captain? No swearing please.

I dont think it can be properly expressed with out swearing :rotfl:

redflake

redflake wrote: »

Anybody like to answer the captain? No swearing please.

Oops forgot.
Answers on a postcard to

MR B. GULZAR
Redten Communications Limited
23 CASTALIA SQUARE
DOCKLANDS
LONDON
E14 3NG

benjimoron_2

MyUserNamesTaken wrote: »

And you think it's ok for MSE to talk to Redten through you, an ex customer, rather than talk directly to Redten or Gulzar himself?





YOU CAN'T HELP. Don't you get it? You have not actually helped anyone here, Benji. All you've done is post about conversations you've had with Gulzar. You say he's given you info...yet none of the things he said to you has been forthcoming. Could it be you were being used as a mouth piece to gauge customer reactions to possible proposals, rather than actual concrete solutions to the issues at hand?




Strange how you can talk to Redten, yet OFCOM, MSE, etc, can't get hold of them. Benji, when will you see that you really are not helping the situation. There can be no go-between on this issue. Redten must talk directly to its customers and OFCOM. Like I said before, Gulzar's mobile number and landline number have both been posted on this thread. Other people on here (customers) have managed to talk to him, and he has made promises to them that he has subsequently failed to keep. Why would anyone believe anything he has told you? What makes you so different, Benji?



You know, the best way to ascertain what would help the customers is to ask the customers themselves. I've not seen you ask people here what they would like you to ask Gulzar. You can't guarantee anything, so how exactly are you helping? Giving people second-hand information that cannot be guaranteed, and does not seem to be valid in any way, shape or form is not helpful and does not put them in a better position. If anything, it delays them from taking the appropriate action, as they wait to see what happens based on the information you've posted. Your "informative" posts have actually made people hold fire, which was not the right thing for them to do.




I'm actually an observer in all of this. The fact that I have never been a Redten customer shows I have objectivity. I can't say the same about you..when you had your contracts cancelled, you said that you had promised Gulzar that you would not go too deeply into how you managed to get your contracts both cancelled. YOu are a hindrance, Benji. You were the one who tried to divert attention onto MSE staff and Martin, rather than keep it focused on Redten and Clode (after your contracts were cancelled, of course). It's such a shame that you cannot see what a hindrance you are.

If you want to be helpful, please tell people what steps you believe need to be taken to get this situation sorted out. So far, I haven't seen you suggest any steps since you started talking to Gulzar. All you've said is lay off the abusive posts. If you want to help these people, stop giving Gulzar the opportunity to avoid talking directly to his customers by going through you instead.

"And you think it's ok for MSE to talk to Redten through you, an ex customer, rather than talk directly to Redten or Gulzar himself?"

I offered to try to get communications going between the two parties, MSE haven't replied so at the moment I assume they don't want to.


"YOU CAN'T HELP. Don't you get it? You have not actually helped anyone here, Benji. All you've done is post about conversations you've had with Gulzar. You say he's given you info...yet none of the things he said to you has been forthcoming. Could it be you were being used as a mouth piece to gauge customer reactions to possible proposals, rather than actual concrete solutions to the issues at hand?"

I'll say it again, if people don't want to read the info then don't read it. I'm not forcing it on anyone am I?


"You know, the best way to ascertain what would help the customers is to ask the customers themselves. I've not seen you ask people here what they would like you to ask Gulzar. You can't guarantee anything, so how exactly are you helping? Giving people second-hand information that cannot be guaranteed, and does not seem to be valid in any way, shape or form is not helpful and does not put them in a better position. If anything, it delays them from taking the appropriate action, as they wait to see what happens based on the information you've posted. Your "informative" posts have actually made people hold fire, which was not the right thing for them to do."

No-one can guarentee any of the information that they post that has not yet happened. You may believe the info to not be valid, may I therefore suggest that you stop reading it and allow people who want to read it the oppourtunity to read it?


"I'm actually an observer in all of this. The fact that I have never been a Redten customer shows I have objectivity. I can't say the same about you..when you had your contracts cancelled, you said that you had promised Gulzar that you would not go too deeply into how you managed to get your contracts both cancelled. YOu are a hindrance, Benji. You were the one who tried to divert attention onto MSE staff and Martin, rather than keep it focused on Redten and Clode (after your contracts were cancelled, of course). It's such a shame that you cannot see what a hindrance you are. "

If you feel that I am a hindrance then don't read my posts. Why are you filling up this thread with an argument?


"If you want to be helpful, please tell people what steps you believe need to be taken to get this situation sorted out. So far, I haven't seen you suggest any steps since you started talking to Gulzar. All you've said is lay off the abusive posts. If you want to help these people, stop giving Gulzar the opportunity to avoid talking directly to his customers by going through you instead."

I've posted plenty of advice and I feel that it is useful advice seeing as I'm the only person to cancel the Clode contract.

hortibob

It would seem to me that most of us are now in the situation of having to "wait and see",if our letters are responded to in an honourable and honest way or to see what the meeting between clode and redten is likely to offer us.(If indeed you wish to believe that such a meeting has taken place!)It is absolutely clear to me that while I may have any number of consumer rights and while there are official bodies out there entirely concerned with helping me exercise those rights,I don't believe I'm any further forward in getting out of this finance agreement.I believe the term "smoke and mirrors" has been used before and it is very appropriate.

I suspect the reality is that clode can continue to send these standard letters out, or make varying offers to terminate for years and so long as they respond to my letters by the ultimatum within them....officially....no harm no foul.

I don't believe ANYTHING that redten or clode say either directly or indirectly and this is based entirely on my own experience.......I suspect that this is what Benji is trying to communicate with us.......it's up to us to read what we want/believe what we want and then move on.

So if stopping my direct debit is likely to see a quicker end to this farce then I think I may not be the only one who's gravitating towards this conclusion.

@ benji given your experience communicating with with redten and clode(am I correct in thinking that the C.E.O. of redten group and the M.D. of clode are the same person..Mr Shiraz Jessa?) how would you rate their integrity?

Rant over............Stop the squabling.........information/disinformation.....is knowledge.