Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

benjimoron_2

Brmbaz44 wrote: »

My qoute from a couple of weeks Back. If you beleave what youve been told by poor Baber "You" must be living in Cloud Cuckoo Land. Sorry XTM Refering to BMoron on his close relationship with Mr Poor Berber.

Is there anything in the info that I have posted that you wish to dispute?

redflake

I'd find it difficult to believe anything that redten told me, never mind what’s been passed on through somebody else.

benjimoron_2

professa wrote: »

thanks archana, your efforts are apreciated.

benji before you call me childish please educate yourself in the english language. try wikipedia gay (pejorative non-sexualized usage).
even the bbc say with careful use (i.e. directed at an inahuman object, say for example a company) that the use of the word gay as a negative insult is acceptable. and they should know, the bbc's full of marmite drillers.

to all readers
please don't shout me down for this, just can't resist baiting the turncoat

I believe it was meant as an insult. Dress is up how you like but I think most people would see it as an insult.

benjimoron_2

grg79679 wrote: »

Maybe Benjimoron could tell us in advance what is in the Clode letter and relieve the suspence, if he isnt to busy having afternoon tea with his new double glazing / ISP Scammster / Del Boyesque Mr Gulzar. Just a thought...

I don't have any details yet, if I find any out I will pass them on.

redflake

I'd rather wait for the official letter.

essex_zx7r

benjimoron wrote: »

Is there anything in the info that I have posted that you wish to dispute?

If Baber is being honest to you then where's this letter he promised you on the 8th April.
I'm sorry I know you are trying to help and the info given so far has been great but just be careful of believing everything he says.

benjimoron wrote: »

OK guys,

About a week ago I promised you some information and here it is!

I have fairly regular contact with Baber Gulzar, he has given me some insight in to what problems they face and what they are able to offer customers in the future.

Redten will no longer be offering unlimited internet, they have got to the point where they can no longer afford to finance unlimited broadband considering the cost of bandwidth has increased and customers are using more and more as time goes by.

Currently everyone is capped at 15GB. Redten are currently in talks to increase this limit to 40GB but this will be the top limit for the time being. They will continue pushing their suppliers for higher limits but the most they'll be able to offer for the time being is 40GB. This 40GB limit option will be part of a phone package. This will mean transferring your line rental and call charging over to the new provider (yet to be announced). The price for this currently looks to be around £16 which will cover your line rental and a package of inclusive calls. This replaces the line rental that you currently pay to BT. You will still be liable for your Redten costs (ie £19.99 a month).

I think I have pursuaded Baber to write to every customer (as required by the contract and law) to inform them of the changes to be made to their accounts. He expects this to happen within about a week once the new supplier has been finalised. On top of this EVERY customer should be receiving a phone call within the next few days telling them about the change of supplier and what options are available. I believe there may be an option to stay with NJP but this would only be a 15GB limit.

There will be no automatic upgrade to 24Mb, it is too costly to provide and with the new limits in place it would just see people hitting their limits much more quickly.

The web-site will be updated so that new customers are aware of the limits in place on the account they are signing up for. He was not able to give a time-scale on this but is going to ensure it happens.

Martin Lewis and his team have NOT been in contact with Redten according to Baber.

And finally an apology:
"Yes we have people buying there PC's and returning, plus people just had enough and do not care about their money and just want out which is sad because we must of emotionally put them at an all time low, which I can honestly say was due to other companies and not individuals within our organisation.
Our downside has been about how we have gone about it, and I hope with this interactive approach I can help ease the stress. I apologise to all customers who have been caught up in this but I can assure you that it was not intentional."


Sorry it's taken so long to get this info to you but I hope it was worth the wait.
Ben.

colderuk

benjimoron wrote: »

Is there anything in the info that I have posted that you wish to dispute?

I would dispute pretty much the whole post you posted last week about your chat with Baber.

professa

perhaps it would be best if benji passed the torch of having baber's ear to the current redten customer he feels would best be able to continue trying to get info out of redten. what do you think benji, could you broker such an exchange. to me essex would be the obvious choice but maybe he has enough on his plate.

yes benji my comment was most certainly meant as an insult.
i've been repeatedly insulted by redten, i throw one little insult back at them and suddenly i'm the bad guy.
the dressing up was not in any way designed to hide the insult, merely to clarify that it was not a childish homophobic comment, but a use of the word to mean rubbish/lame. as for the final remark, just baiting

redflake

Perhaps Redten should speak for themselves or wrap up.

essex_zx7r

professa wrote: »

perhaps it would be best if benji passed the torch of having baber's ear to the current redten customer he feels would best be able to continue trying to get info out of redten. what do you think benji, could you broker such an exchange. to me essex would be the obvious choice but maybe he has enough on his plate.

I've tried speaking to Baber, he promised to call me back,, never did, I even agreed not to post info about the conversation until he called me. He blew that chance but not keeping to his word.
If he wants to chat to me, I have no problem with that, but he needs to be honest and not try and broker deals for individuals just to shut them up.