Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

essex_zx7r

Just emailed this to Clode yet again, I would call them but I'm abroad at the moment so have to bug them by email for now.

Please let me know when I can expect a response ?

You have had more than enough time to deal with this and yet still no response apart from your bulk standard letters which did not address any of my points

Can I point out your own complaints procedure which does not appear to being adhered to

http://www.cloderetailfinance.com/en/contact#

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If we cannot resolve your complaint straight away, then we will:

• Send you a written acknowledgement within five working days of receiving your complaint. - NOT DONE
• Contact you by phone within two weeks. - NOT DONE
• Send you a written update after two weeks. -NOT DONE
• Contact you by phone between two and four weeks. -NOT DONE
• Send you a full written update detailing where we are after four weeks. -NOT DONE

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http://www.deadten.com

Davestrider

No disrespect to anyone but if people dont make a stand and do something instead of talking about it they will never get any closure I am sueing clode through the online system. also with stopping the DD they can take me to court if they wish. I have sent them a letter stating that £19.99. a month will be deposited into a savings account until our dispute is resolved, and if they win there day in court it is there for them, my lawyer brother in law says that both clode/ v12 and redten dont have a leg to stand on, so my £19.99. a month will go towards my next family holiday.

Brmbaz44

XTM wrote: »

If MSE do get involved it will be a bonus ,,but they don't owe us anything we dont pay for this forum so they could have just locked this thread when it started taking up space on there server or using there bandwidth.

My qoute from a couple of weeks Back. If you beleave what youve been told by poor Baber "You" must be living in Cloud Cuckoo Land. Sorry XTM Refering to BMoron on his close relationship with Mr Poor Berber.

hamish72_2

Davestrider wrote: »

No disrespect to anyone but if people dont make a stand and do something instead of talking about it they will never get any closure I am sueing clode through the online system. also with stopping the DD they can take me to court if they wish. I have sent them a letter stating that £19.99. a month will be deposited into a savings account until our dispute is resolved, and if they win there day in court it is there for them, my lawyer brother in law says that both clode/ v12 and redten dont have a leg to stand on, so my £19.99. a month will go towards my next family holiday.

I considered that road but I think this is far more complicated than a simple "money owing" issue which is what the online court deals with

However Good luck

XTM

Brmbaz44 wrote: »

My qoute from a couple of weeks Back. If you beleave what youve been told by poor Baber "You" must be living in Cloud Cuckoo Land.

I must be missing something ,what has your statement got to do with my statement ??

grg79679

Come on Benji - lets have it!

Whats Baber reason for not issuing formal responses / statements?

Redten_2

Last week I told you that I had got through to Redten and they had promised to contact NJP with my details and that I would be back online by midweek.
I have been busy in work and away on a course. I called NJP today and they have had no contact from Redten. They cannot do anything until Redten passes my details to them.
I called Clode and they asked me to email customer.relations@cloderetailfinance.com with the details.
I only want my connection back which has been gone since the 10th March.
I do not have the time to call all of the time and when I do talk to people and they promise to sort things out, I believe them.
I live in hope!!

Redten_2

Clode replied, saying they were aware of my case and I would be updated as to progress as it happens.
I believe!!! :j

Former_MSE_Archna

Hi guys,

I'm afraid I haven't posted because I haven't got any new info to give you. I have been in touch with Clode, Ofcom, Trading Standards and Redten and have been putting pressure on them to provide a solution. However they haven't been able to come back with anything concrete and I've been unable to get through to anyone at Redten. Hopefully in a few days I will be able to have some more info for you.

professa

thanks archana, your efforts are apreciated.

benji before you call me childish please educate yourself in the english language. try wikipedia gay (pejorative non-sexualized usage).
even the bbc say with careful use (i.e. directed at an inahuman object, say for example a company) that the use of the word gay as a negative insult is acceptable. and they should know, the bbc's full of marmite drillers.

to all readers
please don't shout me down for this, just can't resist baiting the turncoat