Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

teapot6356

I tride th upgrade button and it opens another window with a dropdown menu with no options in it

redflake

How did you get bt to do pretend home move. When I rang them they didn't know anything about internal home move or so they said.
Looks like aol are also now available as well as talktalk. Looks like they are using each others equipment now they are both under CPW.

rattana

A better than good response to the petition:T
To be honest way above what I thought...considering most people usually can,t be bothered...just goes to show the conduct of these a.......s has really wound people up!
Trying to be fair minded .....even if the whole sorry episode wasn,t entirely Redtens fault...what happened to ANY form of communication?
I can only conclude that redten have gone bust;and that clode are just making the 'best out of a bad job'.
S..t happens! As we have found out this last month...They should release us..or at least give us our MAC so we can exercise our 'freedom of choice'.
Maybes President Mugabe is a director of clode/redten/watford/savastore..etc...etc...:o
Edit: I didn,t really want to use Mugabes Regime fliplantly...and it is only the internet...but..hey..to some..the internet is their life!

dafftbint123

redflake wrote: »

How did you get bt to do pretend home move. When I rang them they didn't know anything about internal home move or so they said.
Looks like aol are also now available as well as talktalk. Looks like they are using each others equipment now they are both under CPW.

They offered it to me.

But i got letters as if i was moving house! They pretend I'm moving house. Speak to customer retentions at BT.

redflake

"They should release us..or at least give us our MAC so we can exercise our 'freedom of choice'."
My sentiments entirely

redflake

dafftbint123 wrote: »

They offered it to me.

But i got letters as if i was moving house! They pretend I'm moving house. Speak to customer retentions at BT.

Cheers will give them another go if I can't get mac code on monday.

nedmundo

Has anyone spoken to the Financial Services Authority yet? It just occured to me that may be worth speaking to them.

http://www.fsa.gov.uk/Pages/About/What/rdr/index.shtml

philtheman

Found an article in Computer active issue 255 which states that it is mandatory for ISP's to subscribe to one of three arbitrating bodies :~
ISPA
CISAS
OTELO
Guess what - RedTen are not listed on any of the sites membership lists.

XTM

philtheman wrote: »

Found an article in Computer active issue 255 which states that it is mandatory for ISP's to subscribe to one of three arbitrating bodies :~
ISPA
CISAS
OTELO
Guess what - RedTen are not listed on any of the sites membership lists.

hi phil , this has already been spotted and OFCOM are on there case because of it ,well spotted though.

Kevindowns

philtheman wrote: »

Found an article in Computer active issue 255 which states that it is mandatory for ISP's to subscribe to one of three arbitrating bodies :~
ISPA
CISAS
OTELO
Guess what - RedTen are not listed on any of the sites membership lists.

Taken from NJP site:-
NJP Joins CISAS09 May 2007 NJP Services has been accepted and successfully joined CISAS. Cisas act as an ADR ( Alternative Dispute Resolution team to arbitrate our customer service levels

At least someone is a member!