Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

essex_zx7r

mislednel wrote: »

Does anyone think this will work 2morrow.

"You are currently in contract. This is due to expire on 11 April 2008. After that date you will be able to gain access to this option.

If you believe that this information is incorrect please call customer services
on 0871 424 0185 or use the Contact Us feature to speak with one of our service staff. "

Tried the number they just send you back to Redten. I've just the Contact Us feature as well and requested my MAC code, informing them of the obligation from OFCOM to release it. Not heard anything back.
Reported Redten to OFCOM again this morning for failure to provide Customer Service / Breach of Contract / Failure to provide MAC code
http://www.deadten.com

mislednel

I did not get the PC on Credit from CLODE so I am only paying £10 a month for the broadband, they ran out when I signed up that was Jan 2007.

They can have there router back as its crap. :beer:

MrBig_4

fercrisake wrote: »

Like everyone else I'm getting frustrated at the complete lack of communication from Redten/Clode, and the inability to actually contact anyone whether by letter phone or e-mail (I've got plenty of read receipts from Clode!). I was just wondering whether it was worth a concerted effort from us all to get this issue before a wider audience be that The Register, Watchdog etc?

I'm sure quite a lot of people have complained to Watchdog, and I haven't heard anything publically about it, which suprises me as I heard on BBC Radio 1 yesterday that 8 people had complained to watchdog about RyanAir's price mechanism...I know nothing to do with matter in hand, but only took 8 complaints and was publicised on national radio.............

XTM

Has anyone got through on the 0208 number today ,it seems to be busy a lot or they dont answer

3356

essex_zx7r

MrBig wrote: »

I'm sure quite a lot of people have complained to Watchdog, and I haven't heard anything publically about it, which suprises me as I heard on BBC Radio 1 yesterday that 8 people had complained to watchdog about RyanAir's price mechanism...I know nothing to do with matter in hand, but only took 8 complaints and was publicised on national radio.............

I've complained to Watchdog last week so thats at least 3 of us.
http://www.deadten.com

dafftbint123

i'm waiting for a email from Mr Gulzar. He asked me not to disclose the email.

RBB10003578

aspalma

Ok guys , I am HAPPY to say that from this very minute I`m posting this last reply here on a very fast and unlimited internet from O2 :
How I did it ???


What I did ??...I decide to call the MD of redten on this number :0118 956 6566 Mr Barbar :AGulzar , and Asked him for my Mac code , the one mac code that I did ask redten 8 times over the phone , by email and by letter and recieved no reply at all , so he told me he will get that to me and suprise...suprise after 35 minutes I did received :beer: a text message with my Mac code from this phone : 07717500582

essex_zx7r

dafftbint123 wrote: »

i'm waiting for a email from Mr Gulzar. He asked me not to disclose the email.

RBB10003578

How did you manage to get hold of him, is it today that you spoke ?

Brmbaz44

cadguy68 wrote: »

My broadband is down as well, there is message from BT again. Sorry cant say more using my 3G phone to type this.

Buy a 3G Modem Wonderful tool use pc or laptop makes life easy and is quicker than deadten.

RonJK

I also contacted WATCHDOG by email and phone (20 seconds is all your allowed) That was back on thread 432 on the 13 of March and still nothing from them. So thats four of us for that one now.