Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

kennydeeee

already asked them that they said they need to speak to redten it has

kennydeeee

already asked them that they said they need to speak to redten it has been a written complaint they have had for months and they cant cancel over the phone and the need to speak to deadten

essex_zx7r

kennydeeee wrote: »

already asked them that they said they need to speak to redten it has been a written complaint they have had for months and they cant cancel over the phone and the need to speak to deadten

Like to know if they managed to get through to Redten then, I've tried constantly all day on every number we have and not a single reply. worse day yet for response from them

gnipper

See, thats the kicker for me.

No problem - Ill talk to Redten but they wont talk to me - so where do I go from here then. they dont answer on ANY number and wont return your calls so what do we do now then Clode?

Im getting perilously close to cancelling my DD and seeing how quickly they come back to me then.

Grr, it just makes me really angry to think about it.

kennydeeee

my thoughts exactly contract will never be cancelled if there waiting to speak to readten god couldnt even reach them if he wanted to

dafftbint123

gnipper wrote: »

See, thats the kicker for me.

No problem - Ill talk to Redten but they wont talk to me - so where do I go from here then. they dont answer on ANY number and wont return your calls so what do we do now then Clode?

Im getting perilously close to cancelling my DD and seeing how quickly they come back to me then.

Grr, it just makes me really angry to think about it.

But we will default if we do that. I know its bad to say but we should keep paying until they end contracts. And no I don't work for clode, but if we breach we are just as bad as them.

jeff57

thought this may be of interest to this thread.

http://petitions.pm.gov.uk/broadbandripoff/

More details from petition creator
Internet providers are quite clearly oversubscribing on their networks and are resorting to throttling speeds to lower congestion. The problem is they are selling a product by speed and are not offering this speed at peak times (anywhere from 4pm to 1am) which means the service you are paying for is not the service you bought or was advertised. With todays broadband services, eg Games on Demand (up to 4gb per download), movies on demand (up to 2gb in size) and music on demand (anything up to 300mb per album) ISP's have severely underestimated customers usage and rely on this underestimate to continue to oversubscribe their networks and keep the status quo. The problem now being is that the status quo is no longer maintained as we are now being throttled on speeds and blocking ports to restrict the speed we signed up for. The ISP's are blaming pirates but as I have clearly shown this is not the case, it is normal useage for todays bandwidth hungry services and it is unacceptable that our service is being degraded and this needs to be investigated NOW and THOROUGHLY as the state of broadband in the UK is now suffering.

gnipper

I agree dafftbint, totally, its SO frustrating

essex_zx7r

dafftbint123 wrote: »

But we will default if we do that. I know its bad to say but we should keep paying until they end contracts. And no I don't work for clode, but if we breach we are just as bad as them.

I understand where you are coming from and this is not an action I take likely, I have told them I am suspending payments until the dispute is resolved. I'm not saying I won't pay,

kennydeeee

ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh cant take it anymore