Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

essex_zx7r

RonJK wrote: »

Essex,
Is it possible for you to put a list on DEADTEN to show who has succsess at getting thier MAC and ending the contract plus who is still waiting.

Ron.

More than happy to do this, Only people I know who have had success are Firstclassidiot and benjimoron
If people want to send me a personal message or email me via deadten. I'll only list forum names or if worried about that just list AUser etc.
Thanks
http://www.deadten.com

essex_zx7r

aspalma wrote: »

Ok guys , I am HAPPY to say that from this very minute I`m posting this last reply here on a very fast and unlimited internet from O2 :
How I did it ???


What I did ??...I decide to call the MD of redten on this number :0118 956 6566 Mr Barbar :AGulzar , and Asked him for my Mac code , the one mac code that I did ask redten 8 times over the phone , by email and by letter and recieved no reply at all , so he told me he will get that to me and suprise...suprise after 35 minutes I did received :beer: a text message with my Mac code from this phone : 07717500582

ps. I paid up front ...so used 18 months ... but happy to be out!

What are you doing about the money you've paid, have they agreed to refund you ?

professa

just got a call back
they said i need to cancel before they will release mac code
aside from ringing gulzar - which i may yet do
i think i'm going to registered post my rejection of their current terms
and sit tight for them to cancel when i refuse to switch my phone lines to them

aspalma

essex_zx7r wrote: »

What are you doing about the money you've paid, have they agreed to refund you ?

I did not ask about that ...you now Y? I did use a lot on this 18 months so If I need to pay on this 18 months to other provider I probably have spend about £300+ on internet charges and I do have my pc + vista so I belive I`m square here , so I do not want to remember this name redten any more .and done by me!:j

nedmundo

It strikes me that with the exception of Benjimoron, these other folks who have successfully managed to cancel and get their MAC codes are still in the dark about where they stand with the Clode agreement.

Former_MSE_Archna

Hi guys,

I understand that you're frustrated with your situation and I'm doing my best to come up with some answers but as our weekly email takes priority, I haven't had as much time as I'd like to dedicate to this. Hopefully I will have some news by the end of the week.

professa

MSE_Archna wrote: »

Hi guys,

I understand that you're frustrated with your situation and I'm doing my best to come up with some answers but as our weekly email takes priority, I haven't had as much time as I'd like to dedicate to this. Hopefully I will have some news by the end of the week.

hi archana
the only thing i'm desperate to know is, is it correct that we must notify in writing by friday that we do not accept new t&c's
thanks

walber99

well ive just sent my next 2 letters requireing my credit agreement to be cancelled due to breaches of contract
im very interested to see how xtm and handyandyg are doing as they are in the same position as me
i am also very interested in essex's posts as they are a very useful resource
ironside and firstclassidiot have given some very good legal advice
and there are many others that have put a lot into this forum
some posts i choose not to read as they have been distracting
a big thank you to all those that have shared information

Safetyguy

alisk wrote: »

Many thanks to Benji for continuing to pursue Redten :beer:

This doesn't however change a thing as far as I am concerned: Redten have still breached the terms of their own contract and numerous consumer laws. The new package that is allegedly being put together is still not what I am paying for, and will not be suitable for my needs in any case.

My recorded-delivery letters were received last week - they have until the end of the time stipulated within to release me from the finance agreement, or else I commence legal proceedings. If they want their PC back, they're more than welcome to it.

Those of you that are happy to switch to the new deal, all the best to you. But those who aren't: stick to your guns, and don't let them get away with it!! :T

I agree.
Somehow Benji has managed to do what none of us have managed, not even Clode if their latest letters are anything to go by, get some sort of acknowledgement from Redten that they cannot afford to deliver on our contracts and are trying to broker a new deal.
Seems a bit odd to me that Benji is talking to the CE of Redten when Clode top brass say they find him difficult to contact, perhaps it's because he's always talking to Benji.
Either way, I won't believe anything until I get it in writing, and will continue to pursue Clode for restoration of the service I am paying them for.
If Redten do actually make the offer, I will turn it down. If they cannot afford to honour my contract, I want it terminated and Clode informed. If Clode cannot replace it with an equivalent package for the remainder of the contract period (PC and unlimited broadband, subject to FUP, not unilateral capping), I will deem them in breach and expect them to cancel my finance contract.
I am perfectly capable of finding my own less expensive deal, or choosing to spend an equivalent ammount on a truly unlimited connection.
Don't get foooled into thinking we owe these people any favours just because they have begun to come clean. If it was you or I who suddenly discovered that we could not maintain our comittments, e.g. due to illness or redundancy, how do you think Clode or Redten would have responded if you just stopped paying without saying anything to them and then, after they had sent you recorded delivery letters, you explained that you just could not afford it any more?

oilman5678

What I did ??...I decide to call the MD of redten on this number :0118 956 6566 Mr Barbar :AGulzar , and Asked him for my Mac code ,

Many thanks for the above info.
I rang Mr Gulzar an hour ago but got his answering machine.He promises to call back if you leave a number.
Haven't heard anything yet.