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Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

1294295297299300645

Comments

  • essex_zx7r
    essex_zx7r Posts: 296 Forumite
    I did not get the email.

    F.
    For anyone that didn't see it in earlier posts I've put a copy in full at http://www.deadten.com/news.html
  • RonJK
    RonJK Posts: 63 Forumite
    Started off by having a good moan about being capped at 15Gb then started suggesting that "we" need to know how many of us Redten customers there are. I quoted someones earlier post with their RBB no. on it. RBB100015** and mentioned my RBB No.100043** therefore we must number at least 3,800 if the numbers are sequential. I suggested that other people put their numbers up minus the last 2 digits for ID reasons. I also suggested people could email their numbers to deadten.com if worried about ID issues.. Redten and Clode know exactly how many of us there are, we don't. The greater our number the greater our power.

    user_online.gif

    RBB10006057
    Full number given as I too have nothing to hide. Moral high ground taken. You know me but we still dont know you or who to talk to!!

    Ron.
    Ron.
    RBB10006057.
    No longer waiting REDTEN:D
  • gnipper
    gnipper Posts: 301 Forumite
    on hold to Redten now - anyone want to start a sweepstake on how long for?

    REALLY angry and just want someone to do something.
  • Ironside wrote: »
    You forgot to mention Common Law ;)

    Personally, I would have referred to clause 3.7 as the Jurisdiction Clause.

    However, I WASN'T around to try and score points for legal jargon, I was trying to help fellow people in plain English. For those not familiar, tort is the name given to a body of law that deals with civil wrongs that do NOT arise out of contract.

    Good luck in your fight everyone. :hello:

    Hi Ironside,

    I was merely pointing out that you do not actually have to go to any other agency or raise any additional actions as all of the other civil rights that have been breached such as the communications act ' misrepresentation / are in themselves substantive breaches of the contract by virtue of clause 3.7.

    Indeed the latest edit from Clode and posted here is a substantive breach of 3.7 as it is a misrepresentation of the original breach of contract with BT and the provision of lesser service as a result.

    Merely trying to reduce the actions to the minimum necessary but still ensure that reference is inclusive of any evidence/claim one wishes to put forward in support of the substantive breach.

    F.
  • essex_zx7r
    essex_zx7r Posts: 296 Forumite
    gnipper wrote: »
    on hold to Redten now - anyone want to start a sweepstake on how long for?

    REALLY angry and just want someone to do something.

    I've called 6 times this morning so far got through to someone four times, but cut off as soon as I gave my name the last 2 times, twice cut off before answered and twice told they would could be back...

    Don't hold out much hope for you gnipper....:rotfl:
  • So from the RBB numbers it looks like there are approx 5000 to 10000 of us Redten customers that's assuming the RBB numbers are sequential.

    Nov '06 to Nov '07 100014** to 100099** the vast majority being in the first 3 months.

    Well :money: we are a formidable group of people with alot of buying power. I know you might consider us too be cuckoos taking over your nest, but in reality we are consumers who know and use your site, and respect and adopt alot of your suggestions.

    Help us sort this one, and you will have 5000 to 10000 happy bunnies singing your praise and continuing too use your services.

    RBB100043** Dec '06
  • gnipper
    gnipper Posts: 301 Forumite
    Been on hold for 20 mins now. Cant be bothered with this anymore - its unreasonable. Emails will follow again now.
  • RonJK
    RonJK Posts: 63 Forumite
    I have noticed a lot of new online ID that have joined this forum. Is there any way of making a list so we know how many users are on the forum. Maybe the list could be put on the DEADTEN site. Any one think this is possible. I feel sometimes like it is the same people and then the whole world is here. Just one bit less confusion for me if anything.

    Thanks to everyone. Ron
    RBB10006057. (Still not hiding from you REDTEN!!)
    Ron.
    RBB10006057.
    No longer waiting REDTEN:D
  • hamish72_2
    hamish72_2 Posts: 163 Forumite
    the current ADVERTISED fair use policy is on Redten unlimited internet site as under this is for new customers taking unlimited access with the usual pc provided today

    Tuesday 8 April 12.55 gmt I suppose in about 12 months time they will be stuffed just like the rest of us

    https://www.redteninternet.com/fair_usage.aspx



    Fair-Usage Policy

    Our Fair-Usage policy is designed to ensure your service remains

    fast and reliable at all times. A very small number of customers

    use high bandwidth applications, such as file-sharing software

    (also known as “peer to peer” or P2P) or other applications,

    which constantly send and receive many different types of files,

    usually quite large in size.

    This type of activity uses a lot of bandwidth and can

    significantly reduce the speed at which other customers can

    access the internet during peak hours. Approximately 1% of

    customers use more than 30% of the available bandwidth during

    peak hours. We don't believe this is fair to the vast majority of

    our customers.

    Please be aware we may give priority to light users over heavy

    users. Our Fair-Usage policy automatically identifies the very

    small number of extremely heavy users and manages their

    bandwidth, to protect the service for all our other customers.

    Outside peak hours, the use of the internet by these heavy users

    is not affected.


    We think this is a fair approach. It protects the quality of

    service for the majority of our customers when they most use the

    service.

    Am I likely to be affected by the Fair-Usage Policy?
    If you don't use Peer-to-Peer or file-sharing software it is

    unlikely you will ever be affected by this Fair-Usage Policy.

    If you are affected, we will contact you by email to let you know

    that your usage is excessive and is affecting other customers, or

    you may be disconected but an option will be offered to purchase

    more bandwith if you wish to constantly send and download large

    files.

    Please note: the bandwith is monitored, plase do not abuse this

    fair usage policy.

    During peak hours, customers affected by the Fair-Usage policy

    will share bandwidth with each other and will be separated from

    other customers.

    The speed affected customers experience when downloading will

    therefore depend on what these customers are doing. If they are

    all web-browsing and reading emails, they will experience normal

    broadband speed. If, on the other hand, they are using

    Peer-to-Peer or file-sharing software they will experience slow

    broadband speed.

    *****************************************************

    Just a note on my Clode contract as a 70 year old on basic pension I may just stop paying and when sued offer to pay £1 per week which would probably be accepted by the County Court LOL
    Who cares ??:confused:
  • essex_zx7r
    essex_zx7r Posts: 296 Forumite
    New tactic from RedTen,
    Seems like if you do actually manage to get through then the process is that they email NJP asking for the restriction to be removed.
    When I spoke to NJP they said this was not possible. and that they would not remove any restriction.
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