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Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

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Comments

  • McMikes
    McMikes Posts: 71 Forumite
    colderuk wrote: »
    Finally got my Mac code just used it with BE so hopefully it will go through.

    how? from redten?
  • philtheman
    philtheman Posts: 18 Forumite
    colderuk wrote: »
    Finally got my Mac code just used it with BE so hopefully it will go through.
    How did you get the Mac code - they don't respond to me calls , letters or emails.
  • Harlzter
    Harlzter Posts: 75 Forumite
    McMikes wrote: »
    thats weird, I've sent a letter on 26 and royal mail website still says - come back later.
    I've sent it to 307-315 cowbridge road. CF5 1JD

    anyone else?
    Exactly i'm wondering if they are refusing to accept recorded delivery letters as part of their plan, if they dont sign them they will be returned to us and we have no proof we ever wrote to them!!

    Can other people cjeck if their recorded letters have been received, put your recorded delivery number in here: http://track.royalmail.com/portal/rm/track;jsessionid=FMAOEGZXU1HOMFB2IGIVGAQ?catId=22700601&emt=emt&track=track&default=default&imageRootPath=&loc=en_GB&keyname=track_home&gear=track and let us know, ta people.
    :mad::mad: Deadten Victim - Seeking Justice at Any Price :mad::mad:
  • mislednel
    mislednel Posts: 66 Forumite
    How did you get your MAC Code:beer:
  • Hi there,

    Do not panic--

    The law required you to send to the address registered at company house which is the 23 Castalia Square, Docklands, London, E14 3NG.

    The law requireds them to receive mail at that address as that is the address registered with Companies House.

    If they refuse to receive it; or they have entered an illegal address at companies house--a court will find such behaviour unacceptable to say the least.

    I have also sent the letters recorded to the Only Named Director's registered address and the same applies.

    I know that clode received my email copies of the registered address because I was told it was by a company manager.

    I am unconcerned if they fail to respond as they may well lose any case which is lodged at court, simply by default; because of their omissions.

    They have more obligations than we do and so far they have failed everyone, hence the OFCOM investigation--so do not foorget to update your ofcom complaint at each stage.

    F.
  • colderuk
    colderuk Posts: 218 Forumite
    McMikes wrote: »
    how? from redten?

    Yes i have no account with them or clode as it was cancelled i eventually got through to redten and got the mac
  • McMikes
    McMikes Posts: 71 Forumite
    Harlzter wrote: »
    Exactly i'm wondering if they are refusing to accept recorded delivery letters as part of their plan, if they dont sign them they will be returned to us and we have no proof we ever wrote to them!!

    Can other people cjeck if their recorded letters have been received, put your recorded delivery number in here: http://track.royalmail.com/portal/rm/track;jsessionid=FMAOEGZXU1HOMFB2IGIVGAQ?catId=22700601&emt=emt&track=track&default=default&imageRootPath=&loc=en_GB&keyname=track_home&gear=track and let us know, ta people.

    Letter sent to redten castalia sq. was delivered next day but I just spoke to RM they said that letter to clode still in delivery and could be delivered tomorrow. signed for service is not guaranteed next day delivery service.... so have to wait. I never had situation when signed for delivery took that long.

    weird, it looks like global plot against redten customers to me.
  • McMikes wrote: »
    thats weird, I've sent a letter on 26 and royal mail website still says - come back later.
    I've sent it to 307-315 cowbridge road. CF5 1JD

    anyone else?

    Cowbridge road?

    Clodes Published Address --and on their original contract with us.

    Write to us at:
    Units 19/20 Neptune Court
    Vanguard Way
    Cardiff, CF24 5PJ

    F.
  • McMikes
    McMikes Posts: 71 Forumite
    Cowbridge road?

    Clodes Published Address --and on their original contract with us.

    Write to us at:
    Units 19/20 Neptune Court
    Vanguard Way
    Cardiff, CF24 5PJ

    F.

    cowbridge road is their complaints department address from their website.
    http://www.cloderetailfinance.com/shared/pages/complaints.html
  • diybosscat
    diybosscat Posts: 12 Forumite
    Article from Computer Shopper

    News

    [Internet]
    Friday 14th March 2008
    Red faces at Redten after broadband cut off 3:03PM, Friday 14th March 2008
    it_portal_pic_86214_t.jpg
    Redten Internet - the company that gave away so-called "free PCs" with broadband connections - has left customers without internet access for almost a week. RedTen's problems began on Monday, when customers trying to access the web were greeted with the following message. "BT Wholesale has stopped providing a service to Redten Communications Ltd either because of repeated non-payment of invoices or because Redten Communications Ltd has stopped trading. This means you will no longer be able to access your broadband service from Redten Communications Ltd."
    The message goes on to offer customers a Mac code allowing them to switch provider if they wish. However, a spokesperson for Redten has urged customers "not to switch providers" claiming that the downtime was not due to a failure to pay its bills but to the company "upgrading the servers from 8Mb/sec news;bigad=yes;sz=300x250;tile=3;live=yes;mpu=top;cat=internet;quest=yes;ord=915119316?
    [FONT=Geneva,Arial,sans-serif]ADVERTISEMENT[/FONT]
    to 24Mb/sec". It's promising customers one month's free service at the end of their contract.
    Normal service resumed
    The company went on to claim that service would be resumed on 19 March through NJP Services, a company which sells wholesale broadband services based on BT's network. We contacted NJP who confirmed that it had struck a deal with Redten, though it denied customers were being upgraded to a 24Mb/sec connection.
    "Customers will not be moved to our LLU 24Mb/sec service automatically but will be given the option in the future to upgrade to such a service," said a spokesperson.
    Redten has led a troubled life since it first burst on to the scene offering a "free PC" with its broadband packages. Since then it's seen its parent company, Watford Electronics, disappear into administration, and its famous offer frozen.
    Stuart Turton
    definately no 'free upgrade' to 24mb then!
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