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RonJK

fercrisake wrote: »

Total newbie at this, but been tracking the postings for a couple of weeks now. People are saying that their counters have been reset, and that they now have a 15gb cap - how do you check this? is it on the NJP website?

Log in at fast4net in the members area. login details are your redten account and password then click on bandwidth usage.

Too slow again see link above

Harlzter

RonJK wrote: »

Log in at fast4net in the members area. login details are your redten account and password then click on bandwidth usage.

Too slow again see link above

I get that bit but where does it say about the 15gig limit???

tooconfused_2

Can ANYONE receive e mail on the redten email account?????? I can send but not recieve now even tried the 84.45.23.34 in the settings but no joy??????????????????????? :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

ldavies83

under Bandwidth page:

The total cost of additional bandwidth usage is shown below. Your current plan includes 15GB of inclusive bandwidth per month (plus any additional Bolt-Ons you may have purchased). Usage above this limit is charged at a rate of £2.00 per GigaByte or part thereof.

rebellion_x

i hope the momentum of this forum doesn't slow now the limits and speeds are better. we still need to take action

mislednel

My log has been reset. I was getting 6.5 meg before all this I live 500 metres from the exchange now I get.




Beinternet have upgraded our exhange to 24meg, does this mean I will get with these K***£££ers.

fercrisake

Thanks for that, but the letter I got from Redten/NJP shows an ADSL username and password - the username is in the format [EMAIL="firstname.surname.redten@surfmax"]firstname.surname.redten@surfmax[/EMAIL], which is too big for the field - am I doing something wrong?

Hugo_Rune

firstclassidiot wrote: »

sorry have 2 windows open at same time as receiving private messages --addition refers to your subsequent post on bein back to 15Gb thats for a medium user.
Any one who signs up for unlimited is usually a heavy user.

Here, here!!!
In the 10 days since service resumed via NJP, I have tried my absolute hardest NOT to exceed the pathetic 5GB bandwidth limit imposed on my ADSL line.
I have not used any Streaming Media, played even one on-line game or transferred any files via work FTP, just emails and very light surfing.
Therefore I will find it virtually impossible to conduct my normal, note I do not say medium or heavy usage here and stay within the new 15GB cap

I ordered an unlimited bandwidth service and even if DEADTEN were to offer me a 1000 GB cap which I would never be able to hit, I would still refuse it as that is NOT what I am paying them for.

It's like buying a Ferrari and then been delivered a Ford.
Only to be told by the finance company to stop moaning it's still car isn't it. :mad:

bobby_fudge

Hello everyone, sorry I haven't posted in awhile, but I have been keeping track of the forum.

Has anyone noticed that their connection Log has been reset again!!
mine was reset at about 18:00pm and then again at about 21:00pm do you think that maybe resetting the counters every 3 hours in order to provide unlimited???

my concern now is that they are getting us back on line and may start to say that the service will be unlimited, start to close all their open complaints with us and then smack us in the face with a cap again at a later date!!
basically to stop people persueing getting out of their contracts.

or am I just being paranoid again?

bobby_fudge

oh and hello BANGER!!! he knows who he is ;-)