Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

firstclassidiot

SECRETARY:
CODDAN SECRETARY SERVICE LIMITED


Appointed:
06/12/2007


Nationality:
BRITISH


No. of Appointments:
8


Address:
5 PERCY STREET



LONDON



W1T 1DG










SECRETARY and DIRECTOR:
GULZAR, BABER


Appointed:
10/09/2007
Date of Birth: 06/11/1968
Nationality:
BRITISH


No. of Appointments:
3


Address:
38 FRANKLIN STREET



READING



BERKSHIRE



RG1 7YA
Company Details Held by Companies House.

MrBig_4

Right since I came back on the Internet on the 19th, I have only used 6 days worth of internet (i was away for couple days and PC switched off but router left on). I have worked out that I have done approx 600MB of physical downloads myself (windows updates, virus updates, adobe update, spyware updates and tomtom map and speed camera updates).
I am now on 4.5gb used. I am averaging 0.5GB a day even though all I use are web sites (not youtube or iplayer) just normal every day websites and i use MSN (no file sharing). It appears that I go up 30MB every half hour without fail, I cannot beilieve that all the "behind the scenes" stuff that your PC does with the internet amounts to say 25-30 MB every half hour??
I do not believe that the bandwidth usage and connection log stats are accurate and I will be penalised by the end of today as I would have hit 5GB.
Anyone else in same boat?

gnipper

I have just copied my complaint letter to Nick Davies with a speil about how they are jointly responsible under the consumer credit act.

Redten and Clode still both have until 2nd April to respond to me, so I havent chased their response, just wanted to make Mr Davies aware yet again that this is a MAJOR issue that cannot be ignored.

bobby_fudge

welcome Hugh (finally).

Just wanted to let you all know that I finally got a read recipt from Clode via email

Your message
To: customerrelations@cloderetailfinance.com
Subject:
was read on 27/03/2008 16:45.

Note the email address is not customer.relations.

I'll be sending letters out to all 3 companies today, recorded delivery, giving 7 days notice.

Also lodged a complaint on ASA,

gnipper

I have only emailed my letter at this stage. Maybe I should have sent snail mail recorded...

Ill see what happens with the emails then I will go postal... literally..!!

bobby_fudge

gnipper wrote: »

I have only emailed my letter at this stage. Maybe I should have sent snail mail recorded...

Ill see what happens with the emails then I will go postal... literally..!!

Same here, but I was advised by Consumer Direct to snail mail it, recorded, so I'll send those out today, just to which flippin address?? there seems to be so many!!

gnipper

@bobby - Well, that will be my next course of action if I dont get a response I think. I can really pile it on then about not receiving a response.

In the recorded snail mail letters I am going to request my MAC too.

Ill be glad when this whole mess is over!

UPDATE: Just had a read receipt from Nick Davies. See if he can get things moving for me.

bobby_fudge

here is my complaint to ASA

Your complaint:
Redten have enforced a 5GB download cap on all users and so the service is not unlimited. I pay monthly for this service to a company called Clode via a finance agreement and they tell me that the payment is for a PC and the broadband is free.
Contrary to the advertisement.

URL: http://www.redteninternet.com/index.html

bobby_fudge

I've also just emailed Mr Davies.

redflake

redflake wrote: »

[EMAIL="Tariq@redteninternet.com"]Tariq@redteninternet.com[/EMAIL]
Don't know if this one still works

The above email comes back as underliverable but interestingly the return email is generated from [EMAIL="postmaster@savastore.com"]postmaster@savastore.com[/EMAIL]

Saverstore.com
1 Finway
Luton
Beds
LU1 1WE
look familiar?