Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

mac0

oohh and as far as im aware msn yahoo mirc and all those messangers also work on the same sort of principle so you better not do any of that either as they may say you been downloading illegal chat conversations too!!!

djcarl

Hi
Iam another redten customer who took a contract out in nov 2006 and as been rip off by redten/clode/njp and having the same problems. Its taking me ages to connect to the internet it started on the 21/03/08 and is still the same. Is there any one out there who can put together some kind of legal letter that we all can send off .

bobby_fudge

I sent a message to the contact us on the members area, I got an email saying that it had been responded to but no way to read the response, so now that ticket i raised will get closed in 5 days as I can't reply to it....

firstclassidiot

http://www.whichlegalservice.co.uk

Which gives assistance with legal services and for small fee will act on your behalf in respect of consumer law and problems for those who want to take legal action.

alexajx_2

can anyone quickly confirm redtens email server

is this right?

mail.redten.net
smtp.redten.net

McMikes

firstclassidiot wrote: »

http://www.whichlegalservice.co.uk

Which gives assistance with legal services and for small fee will act on your behalf in respect of consumer law and problems for those who want to take legal action.

has anyone subscribed to them and received any advice yet?

professa

did anyone ever use their webspace to put up a site - if so is it still running
i did one myself for a while but i let the domain name lapse so i can't tell

1st class - can we join the which service as a group or do we have to act individually, do you know?

redflake

Mine is set at
pop.redten.net
smtp.redten.net

firstclassidiot

djcarl wrote: »

Hi
Iam another redten customer who took a contract out in nov 2006 and as been rip off by redten/clode/njp and having the same problems. Its taking me ages to connect to the internet it started on the 21/03/08 and is still the same. Is there any one out there who can put together some kind of legal letter that we all can send off .

http://www.consumerdirect.gov.uk/

Gives you template letters to demand your rights under contract and complain of breach of contract by a trader/provider.

Also gives good advice about getting stuff in writing and putting stuff in writing if you need to withdraw from a contract because of a failure to provide goods and services as described.

If you send me a private email, I will send copies of the ones I have done or I can post them here but rather long.

F.

gnipper

alexajx wrote: »

can anyone quickly confirm redtens email server

is this right?

mail.redten.net
smtp.redten.net

Allegedly yes, they are right (according to NJP site) but I cant access my email.

I get the "downloading email" message and it tells me I have "X" number of emails but it wont download them. Grr!