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Redten Internet offer FREE computer woth £500 if you sign up for 3 years @ £19.99 pm!

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Comments

  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    benjimoron wrote: »
    Some great info phoenixbrighton, might be worth adding it to hukd in case it gets deleted here.

    Can I just clear up the misconceptions about any deleted posts. I removed a couple of posts where the personal details of people who may or may not be involved with Redten were posted, this is standard procedure please see this rule.

    benjimoron wrote: »
    Ok, so how do we go about moving to a site where we would be allowed to talk about what we might need to do? I understand you don't want people leaving this site and that's fair enough but what would be set up would not be in competition with this site, mearly allowing us to continue this discussion if it's not allowed here.

    The removal of any posts has nothing whatsoever to do with people using MSE or perhaps "leaving this site" or being "in competition" or using HUKD as many users of MSE use both even if you do think there are "bad vibes" coming from MSE. ;)

    It has, however, all to do with the suggestion of raising a group class action using MSE as a platform to do this. As this is a private site, by implication, Martin's name would therefore become a part of this and this is why any such posts will be removed by me unless or until I am told otherwise by the Abuse team. There is nothing to stop you discussing the problems, taking it to the newspapers or Watchdog just don't recruit for a group class action on the boards.

    As before I'm sure you'll understand the reasons for this but if you have a problem with my actions and/or the posts being removed please email abuse @ moneysaving etc.
  • mac0
    mac0 Posts: 217 Forumite
    benjimoron wrote: »
    mac0 wrote: »


    Either way, it's irrelevant.

    Redten have agreed with NJP for a 5GB limit (according to NJP, redten still say it's unlimited). Doesn't matter who's restricting it, the fact is it's an intentional restriction.
    yes true but it does matter redten are realy in breach if they are throttling everyones conections and placing caps its in thier terms that they only do that to customers that do not follow the fair usage policy and err thats staes unlimited no caps doesnt it!!! so does matter in a way they say still till now its unlimited well thats a lie is it not hope some one has any of what they have said about it still being uncapped service in email or what ever form that can be used because i think clode are shaking now as we have ammunition and it IS clodes responsibillity to chase them up and get what we are not getting and i also feel it should be on clodes head that they seeks any compansation from redten on lack of service and sorts as well redten have breached with them have they not by not even sorting out the fianance side of things truthfully which makes it illigal does it not!
  • Can I just clear up the misconceptions about any deleted posts. I removed a couple of posts where the personal details of people who may or may not be involved with Redten were posted, this is standard procedure please see this rule.



    The removal of any posts has nothing whatsoever to do with people using MSE or perhaps "leaving this site" or being "in competition" or using HUKD as many users of MSE use both even if you do think there are "bad vibes" coming from MSE. ;)

    It has, however, all to do with the suggestion of raising a group class action using MSE as a platform to do this. As this is a private site, by implication, Martin's name would therefore become a part of this and this is why any such posts will be removed by me unless or until I am told otherwise by the Abuse team. There is nothing to stop you discussing the problems, taking it to the newspapers or Watchdog just don't recruit for a group class action on the boards.

    As before I'm sure you'll understand the reasons for this but if you have a problem with my actions and/or the posts being removed please email abuse @ moneysaving etc.


    Agreed, so explain to me why my post about going to Watchdog was removed???

    We may need to take action and if we can't decide that here then we need to try somewhere else where we may be able to do that.

    I assume there's no problem with posting the link then? I have e-mailed the abuse team but haven't had a reply.
  • Browntoa
    Browntoa Posts: 49,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you can't post the link until we have the ok from the abuse team I'm afraid
    Ex forum ambassador

    Long term forum member
  • Why dont we arrange for as many customers of Redten in the area of Redten's offices gather at a specific time and place then visit them on mass to have our questions answered face to face.
  • grg79679
    grg79679 Posts: 67 Forumite
    Right

    REDTEN WANT YOU TO LEAVE:

    quote]

    Doubt it mate - if they were so keen for us to leave, they would be a bit better a providing ruddy MAC codes!!
  • colderuk
    colderuk Posts: 218 Forumite
    Has anyone got through to Redten today ?
  • bigbscan
    bigbscan Posts: 8 Forumite
    colderuk wrote: »
    Has anyone got through to Redten today ?

    I've been trying both numbers, but have got no answer so far.
  • mac0
    mac0 Posts: 217 Forumite
    huh they must be there they have replied to my questions on the members area but i cannot access this funtion even the contact button itself has been removed now so it seems what a joke!!! they have sent automated email response to say they have answered but derr cant access it this is the pits so now no phone answers on any number and no reply to any emails and now no way of even getting answers on member contact function !! and to repeat myself again what a "JOKE" i reckon i could run this country better than they could run just the customers services they are supposed to supply !!! and god if i couldnt do a better job on the country than they do on the services then damn we are all doomed !!!
  • colderuk wrote: »
    Has anyone got through to Redten today ?

    yep, details on hukd.
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