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This discussion relates to the Free International Calls from Mobiles Article

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  • Thanks Andy88, your absolutely right, I had it so wrong. It all makes sense now!
    I also called Orange back to clarify about the free £5 worth of calls promotion. This is only to a landline number abroad and only valid for a month.

    Thanks again!!
  • Simply-fone works on T-mobile, calls are classed as normal x-net calls and are therefore free if used within your monthly call allowance.
  • I used the 07744 974333 to call Colombia. However, I've just had my mobile phone bill in (Singlepoint, Vodafone partner) and I've been charged 25p per minute for calling the number. I phoned Singlepoint to find out why the number didn't come out of my inclusive cross network minutes, and they said that the number originates in Guernsey and is not classified as a UK call, but as an International call. I've been stung for £35 worth of calls in a month. In summary, do NOT use 07744 974333 for international calls.
  • narol
    narol Posts: 61 Forumite
    absolute rubbish! U cannot post FALSE info just because u made a mistake!

    if u been reading here posters & simply-fone have been writing for while that calls via singlepoint reselling vodafone and 3 network are being chrged.

    I been using this 07744 974 363 for a while on other networks and NEVER been charged

    service is terrific..... :D:D

    anyway, why u with singlepoint they're crap anyway! :eek:
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    ... , and they said that the number originates in Guernsey and is not classified as a UK call, but as an International call.
    International! that will be news to everybody else. I don't believe it. This series of numbers is from a semi-defunct mobile service called Dolphin, now owned by Inquam. Ofcom and other sources list it as a mobile service, as detailed on some other threads. Some people have had success in getting refunds from Vodafone. SP might be a bit trickier. Argue

    extra - Cable and Wireless Guernsey Limited numbers start with 07781 or 078398

    Virgin is not a UK company but they provide phone service here; so don't put up with that b......
  • Hi,

    only had my new phone a month (on the 500 minutes/100 texts a month package).

    I have asked Customer Services and I have emailed to confirm if the access number is included in the minutes. Both said it was.

    Haven't used the number from my phone yet but i will and will update the post when i know.

    Thanks

    Rakesh
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    I have asked Customer Services and I have emailed to confirm if the access number is included in the minutes. Both said it was.
    Interesting as it's been several people's experience that they're not; so go for just a short call then check bill and with CS.

    Thanks in advance for more info; I've got that contract too

    edit - conflicting info; they just told me (phone) chargeable; asked why - she said she can only pass on the information
  • milgo
    milgo Posts: 298 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Help, who can answer this one for me. I have a friend who is going to Turkey for a month and I want to be able to call them using my Orange free inclusive minutes via Simply-Fone will this work if they take a UK mobile & sim with them or do they need to buy a Turkish sim when they get there? Thanks
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    milgo, Simply-fone is for ringing foreign numbers.

    You could ring the British mobile direct from Orange, but then that one would be subject to roaming charges.

    So yes, your friend gets a Turkish SIM (the phone may need unlocking) and you use the S-F access, available daytime acc to website. Don't forget - don't dial send after the 2nd number; best to save the 2 numbers together with pause character between.
  • can anyone confirm whether the simplyfone service works with all t-mobile contracts or a select few.
    Sarah x
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