Sky offer to me (existing Customer)

AuntieH

vicki+1 wrote: »

mine is cancelled, think i have reached the end of my luck with the offers. Now i am just waiting to see who cracks first. 1) my husband will ring them and start paying for it (as its been a direct debit coming out of my account for the last 7 years)
or 2) sky will ring and offer me a deal.
must admit i m missing the sky + features, but i can do without the rest of it, my husband and dd on the other hand are beggining to crack without the simpsons.

Hi Vicki
We did this a few months ago, just cancelled to save money, was paying about £49 per month. Try to stick it out because after 1 month they start sending you offers. We got a letter offering us 12 months at half price if we came back to them. So got pack for £23 per month (didn't get movies as we didnt want it) for 12 month.
Always keep a copy of any offers you take up though in case.

ggjacks

phoned to cancel sky as only really watch freeview channels. offered all channels except movies and sports, keeping sky+ for £12.25 a month for 6 months. I accepted, saving almost £20 a month.

cloud9

Mine was cancelled and due to be cut off anytime no..I have had basic package 1/2 price for a year...Got a phonecall today offering me another year half price so accepted

scampdog

I called today !.....said I was unhappy with the extra HD cost and felt not getting my moneys worth !, I was not offered anything at all....I was just told if I wanted to cancel SKY I had to give 31 days notice ....

Lotus-eater

You should have cancelled then.

Bloomin_Freezing2

Am going to ring sky tonight after reading the last few pages. We have the full tv package, multi-room, HD downstairs, plus phone & line rental. our bill is usually 120 per month. Any suggestions how to get it down or what to say?

Thanks

only_mee

Bloomin_Freezing2 wrote: »

Any suggestions how to get it down or what to say?

Thanks

Tell them you are finding the bill difficult, seams the best and logical way to get a reduction.
Only as long as you are out of contract.

Bloomin_Freezing2

only_mee wrote: »

Tell them you are finding the bill difficult, seams the best and logical way to get a reduction.
Only as long as you are out of contract.

Well that was pants! I have just been offered 20% off for 6 months - 10.40

or

15 off for 3 months

Asked how much if i cancel sports and movies and that will reduce my bill by 26.

Said i'd call back later. hoping i speak to someone who can make me a better offer.

john-306

only_mee wrote: »

Tell them you are finding the bill difficult, seams the best and logical way to get a reduction.
Only as long as you are out of contract.

Doesn't seem to work for everyone, well not me anyway, they just accepted my 31 days notice:(

joey123

Just ask o be directed to cancelations they can give more offers than customer services, also worth emailing thes a page on here somewere with a fab person to complain to they ring you and cant do enough to keep your custom well xxxxxx