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Sky offer to me (existing Customer)

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Comments

  • Has anyone got the phone number for Cancellations? I'm sure it's in this thread somewhere but I haven't got time to trawl through it.

    TIA
    Hopeless by name, hopeless by nature.
  • skibster
    skibster Posts: 3,808 Forumite
    Has anyone got the phone number for Cancellations? I'm sure it's in this thread somewhere but I haven't got time to trawl through it.

    TIA

    Call any sky number and tell them you want to cancel, they'll put you through. Just google contact sky.
  • Lotus-eater
    Lotus-eater Posts: 10,789 Forumite
    10,000 Posts Combo Breaker
    edited 28 January 2011 at 2:46PM
    cazanwood wrote: »
    OH just tried too and the best he could get was 25% off on a 12 month contract, have cancelled and hope they offer something else or will ring again in 29 days time.
    I've done this often, they always ring me back before the month cancellation period is up and the offer is always better than the one offered first.

    This thread reminded me I need to get a better price for mine. Rang up and was offered 25% for 12 months, said I still wanted to cancel and he consulted with the manager, came back and offered half price for 6 months.
    That's £67.50 saved over the next 6 months.
    Freedom is not worth having if it does not include the freedom to make mistakes.
  • stolt
    stolt Posts: 2,865 Forumite
    Well i tried and i didnt really get anywhere, perhaps i played it all wrong. Said that due to circumstances and costs i need to cancel. he said you have a HD box and to be honest we dont really watch HD channels well not enought to warrant the £10 odd a month it costs, so he said he could take that off and its £33.00, said it was still too much and he said what was my budget and i said ideally about £20.00. he said he coudl speak to his manager and get it for £27.00 but i said that was too expensive. So he said he will ptu through my cancellation, perhaps i should have said i'm going to virgin or something. perhaps they will call me back, just saying to someone at work if they dont perhaps it will do me a favour what with summer comming up we will use it less anyway. Can always sign up again september time when the nights draw in.
    Listen to what people say, but watch what people what people do!!
  • hunnycat
    hunnycat Posts: 1,538 Forumite
    Part of the Furniture Combo Breaker
    I've done this often, they always ring me back before the month cancellation period is up and the offer is always better than the one offered first.

    This thread reminded me I need to get a better price for mine. Rang up and was offered 25% for 12 months, said I still wanted to cancel and he consulted with the manager, came back and offered half price for 6 months.
    That's £67.50 saved over the next 6 months.

    your still saving exact same amount of money just in a shorter period of time!
    would love to win an ipad!
    A-Z Challenge - ABCDEFGHIJKLMNOPQRSTUVWXYZ
  • shazza39
    shazza39 Posts: 92 Forumite
    Been on the phone to Sky for last half hour, best they can offer me is if I take movies off my package I'll save myself £7 per month, big deal!
    Raging isnt the word to describe how I feel but wouldn't like to state on here exactly how I do feel :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

    Total Robbers thats what they are:eek:
  • Lotus-eater
    Lotus-eater Posts: 10,789 Forumite
    10,000 Posts Combo Breaker
    hunnycat wrote: »
    your still saving exact same amount of money just in a shorter period of time!
    Wrong!

    Because in 6 months time I can get another deal. :D
    Freedom is not worth having if it does not include the freedom to make mistakes.
  • hunnycat
    hunnycat Posts: 1,538 Forumite
    Part of the Furniture Combo Breaker
    Wrong!

    Because in 6 months time I can get another deal. :D

    when they offered me this it was a 12 months tie in so hope you can get another deal.

    I just phoned and I am getting a Hd box with free installation and my old box moved to my daughters room with multiroom. happy with that as i was going to do it anyway! :)
    would love to win an ipad!
    A-Z Challenge - ABCDEFGHIJKLMNOPQRSTUVWXYZ
  • XJR_2
    XJR_2 Posts: 34 Forumite
    Just this minute I had a phonecall from Sky, totally out of the blue, offering me 3 months of Movies at half price. Previously it's been 6 months of both Movies and Sports at half price.

    I declined, as I have each time they have phoned me with this offer, as I tend to buy films from Box Office if I fancy watching one.
    I asked the Sky caller if she could cancel our HD subscription as we never watch any of the Sky HD channels (just BBC, C4 and ITV) and she said that she would get someone to call me back as she was in the 'Upgrade Team' and couldn't sort it for me herself.

    So half price deals are still out there, and Sky are even phoning customers up to push them, but it seems they are cutting back a bit (from 6 months to 3 months) and if you already have the package, they seem to be more reluctant to discount.
  • Lotus-eater
    Lotus-eater Posts: 10,789 Forumite
    10,000 Posts Combo Breaker
    hunnycat wrote: »
    when they offered me this it was a 12 months tie in so hope you can get another deal.

    I just phoned and I am getting a Hd box with free installation and my old box moved to my daughters room with multiroom. happy with that as i was going to do it anyway! :)
    I hope not, they said not, but I have been caught out by sky before like that.
    Freedom is not worth having if it does not include the freedom to make mistakes.
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