Sky offer to me (existing Customer)

angeluk2

Kyresa wrote: »

No one has got half price for 12months!

some people have said they did? (one is the quote below)

warmasice wrote: »

I asked about that when getting my offer (see previous page), but she said it would not be possible since i was getting multiple offers... free HD+ box, 1/2 subscription for 12 months and free installation, i couldn't complain to be honest.

She stated that if you have 1/2 price subscription then you have to renew the contract. I think i could have got the HD box free with no renewal of contract, but i wanted 1/2 price subscription more than the not being locked in.. im not going to move anytime soon.

Kyresa

angeluk2 wrote: »

some people have said they did? (one is the quote below)

#

Typo quite simply. The poster prior to that post stated:

warmasice wrote: »

Ok, so i currently pay only £22.50 for a middle tier Sky tv pack (standard non-HD digital box). Don't have their phone or BB as its with virgin.

Rang Sky to cancel, and the only offer i got was a free HD box. I told him that virgin do a free HD box anyway and are 1/2 for 6 months on subscription. He said he couldn't do anything about the subscription, and that he couldn't do anything more for me. This really annoyed me as i've been with them for 11 years. Anyway, told him to put go ahead and cancel and he gave me 31 days etc.

So i rang back 15 mins later and spoke to a lady, explaining that im not happy. she asked what i wanted, and i said... Free HD+ box, free installation and 1/2 subscription for 6 months, and she processed that without any problem.

..why couldn't the first chap do the same?!

Anyway, its Saturday and the engineers coming out on Monday! Talk about swift!

Best thing to do if you cant get the deal you want is to call back... dont even wait a few days.. call straight back like i did.. well atleast it worked for me.

Just to confirm, i genuinely was going to cancel and go to virgin, its only this last deal that kept me.

warmasice

Ilovemykids wrote: »

Our box is dying!

Guy over the phone tried re-booting it ect. but is totally gone ( makes a really odd noise when it is switched back on) hard drive had it I think.

I was quite happy to wait as suggested by Jarr,but now this has happened can't really as the box could go any when and we are now paying for what we can watch live only as no planner.

rang yesterday and was offered a engineer to call and try and fix it,and if can't which he admitted was unlikely (9 year old sky+) would give us a reconditioned one!! :eek: in its place.

Asked nicely if he could give us a new hd+ with 6mths 1/2 price fees and free con. but no go,so I have cancelled.:(

Soooo don't know if I've done the right thing,do I wait a couple of days and see if they come back to me with an offer or ring them back myself?

Help please. (still confused and I've read the whole of this thread! lol)

I'm lost without my planner! :(:(

I called back after 10 mins and got everything i wanted. you really dont have to wait a few days to call back

warmasice

angeluk2 wrote: »

some people have said they did? (one is the quote below)

That was me. But i did state it was half price for 6 months!

RedfordML

Apologies Kyresa if I am incorrect over thinking some people were getting 12m at 1/2 price, but thought I'd read that in a few posts when i was reading through whole thread late last night.

Anyone who already had HD, have you had any luck getting the 1/2 price for 6m and also £5 off HD sub for 6m??

BAILEYS6904

Hiya

I just have basic sky, same box for the last 5 years or something, not + or HD or owt. Pay 21.50 per month for entertainment, kid and discovery package. I'm pretty sure I'm not on a good deal, but have no idea what I should realistically 'ask' for. At the mo, I cant afford to pay any more on the monthly fee (made redundant), can anyone advise what is a standard thing they may offer?

(sorry, have only read the last couple of pages of this thread, but I was getting confused!)

TIA xx

Kyresa

BAILEYS6904 wrote: »

Hiya

I just have basic sky, same box for the last 5 years or something, not + or HD or owt. Pay 21.50 per month for entertainment, kid and discovery package. I'm pretty sure I'm not on a good deal, but have no idea what I should realistically 'ask' for. At the mo, I cant afford to pay any more on the monthly fee (made redundant), can anyone advise what is a standard thing they may offer?

(sorry, have only read the last couple of pages of this thread, but I was getting confused!)

TIA xx

Just tell them you wish to cancel to go to Virgin for their half price for 6 months offer. After that you have to blag it depending on what they say.

Likely if you don't have HD they might offer you a box anyway!

sassyblue

Kyresa wrote: »

No one has got half price for 12months!

Well jarr reckons he's got half price permanently, can't see it myself. :rotfl:

kev2050

Add me to the list of 6 months at half price!

Glad I had the guts to ring. I've got the sports, not the full package. I just said I was thinking of going to virgin as they have sent me something through the post with an offer of 6 months half price, said I'd rather stay with sky. She said "you've been with us quite a long time", even though it's only been 2 years. It makes me feel bad for the ones not offered anything, you should try ringing again.

I've also got ESPN, and I'm not quite sure if i'll get that half price or not, not going to complain if it's not anyway.

Thanks to all in this thread.

Alberto_Frog

Thank you everybody for the advice.

Phoned up SKY (Mon AM) & said I was cancelling & giving Virgin a try. (Virgin IS available in my area).

Very friendly guy offered me 1/2 price for 6 months.

I'm on Sports + Mixes @ £44 (old VAT price) - so down to £22 a month - so really happy.

Thanks again!