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Sky offer to me (existing Customer)

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Comments

  • Phoned up on the 31 Aug as I was going to cancel as £26 a month was a bit much at the moment but the lovely guy at sky said he could reduced the price and with the switch overage of channels we would get 2 extra channel groups. So now have sky entertainment and sky entertainment extra for £16 a month for next 12 months :j very happy with that as it means my wee one still gets to watch Disney junior and I can still see Numb3rs :D
  • i rang and cancelled this morning , they offered me 25% discount for 12 months but i declined , i shall wait and see if any " too good to miss" offers arrive in the post if not i can live without it

    £19.50 is a lot to pay for fx channel its the only one my son really watched i dont watch tv much , i miss sky sports but cant justify its expense . I did say i had a long walk to the local to watch it ( in case they can offer me this in the future ) shall keep you posted if anything jiucy comes my way
  • i rang and cancelled this morning , they offered me 25% discount for 12 months but i declined , i shall wait and see if any " too good to miss" offers arrive in the post if not i can live without it

    £19.50 is a lot to pay for fx channel its the only one my son really watched i dont watch tv much , i miss sky sports but cant justify its expense . I did say i had a long walk to the local to watch it ( in case they can offer me this in the future ) shall keep you posted if anything jiucy comes my way

    They offered me that this morning however I couldn't decline cause previous month i took out multiroom meaning i have to have sky for another 12 months =\

    However she's calling me back on the 14th to apply it and discuss any changes. since i have 12 months half price and free sky HD for a year, which is just about to run out
  • I'm an existing customer and have one of those old standard boxes. I rang Sky and said I wanted to cancel because I wanted a HD box so the guy said he might be able to do me a deal. He said he'd be able to give me a box + installation for £49 but I said that that was too much so he said he could do the same for £29. I said that that was too much. He said it was the best he could do so I cancelled. I rang up half an hour later (both times on an 0800 number found using say no to 0870) saying that I can do £19 but the lady on the phone said that she could do it free for me as I am eligable for it. They come on Sunday to do the install. :beer:
  • sachink wrote: »
    but the lady on the phone said that she could do it free for me as I am eligable for it. They come on Sunday to do the install. :beer:

    But did you have to sign up for 12 months for an extra £10 a month?
  • pjjafc
    pjjafc Posts: 241 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    If people (like me) live in a Virgin Media area why dont they do what I do and one year with Sky at half price then Virgin Media at half price and so on and so on....
  • I'm skyed to the max with the full hd tv package, broadband and phone and have been for years! I'm no longer under contract and My bills are £80-£90 a month which I think is totally unacceptable! I'm going to phone tonight to see what I can get out of them. Virgin are not in my area so was wondering what the best plan of attack should be??
    Ps, what number do you ring?? I can't find one anywhere??
  • caz2703
    caz2703 Posts: 3,630 Forumite
    I've no idea what kind of deal I got as I'm technically a new customer. Long story short, my ex-husband transferred the Sky package to his new place after telling me he'd be cancelling so I had no choice but to set up a new account immediately when I found out as I don't have a phone or broadband now.

    I think I paid £10 to get the install done (engineer due out any minute) and £52/month for Entertainment Extra, HD, Sky Talk Unlimited and the basic Sky broadband package. Having used a 3G dongle for a few days however I'm concerned that the basic broadband package isn't going to be enough.

    So, did I get ripped off?
  • 2Sheds
    2Sheds Posts: 297 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Telephone Sky Sunday as only 1 month left on my 6 months half price deal.

    They said no offers available until my present deal ends, so I cancelled.

    Informed the Family so we'll see what happens, at present I'm looking at £50 extra in my pocket from October
  • for what its worth i will throw my tuppence worth in , birchy50 the telephone number is 08442 41 41 41 its imperative you use the word cancel explaining its far too expensive and that you are a loyal customer with all the sky trimmings and a deal should be on its way to me its an open and shut case , caz 2703 yes i think you did get a raw deal , id phone again explain that you are a new customer and ask for a deal. as for your b/band the basic package is ok but really depends how much you use it [im sure that if you go over your limit then you get charged the unlimited fee £7.50] .personally id use this as a barttering option . pay extra b/band fee for cheaper tv deal. hope this amueter s advice helps
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