Sky offer to me (existing Customer)

skibster

meherenow wrote: »

Some great service I received this morning - I phoned to give my 31 days notice (I really do want to leave as my local cable company (not Virgin) have some great deals just now).

Guy said (after much giving of the speil) fine, account will be cancelled on 8th September.

Went to switch a recording on for the kids and, no channels! No sky+!

I at least expected to have access to the channels and recording facility for the 31 day notice period?

One email sent off to Jeremy Darroch's office... not happy, certainly would think twice about going back to Sky after that nonsense. :mad:

Sounds like he possibly made a mistake when inputting the stop date -- maybe he put in 8 August on accident, I'd call them up.

meherenow

skibster wrote: »

Sounds like he possibly made a mistake when inputting the stop date -- maybe he put in 8 August on accident, I'd call them up.

Well I can be doing without another half an hour on hold before I speak to someone at 10p whatever it is a minute.

Sent the email off, I'll brave the phone line tomorrow if there's no reply by then.

BaileyB

dizzydi77 wrote: »

How did you manage to get all of that?? :T

Being Nice was on the phone for 45 mins though

ausmummy

meherenow wrote: »

Well I can be doing without another half an hour on hold before I speak to someone at 10p whatever it is a minute.

Sent the email off, I'll brave the phone line tomorrow if there's no reply by then.

always check sayno0870
sky freephone - 0800 0466434

meherenow

ausmummy wrote: »

always check sayno0870
sky freephone - 0800 0466434

GAH! I usually do as well! Cheers for that, will try tomorrow if no luck by email, I'm all phoned out for today.

bigmacman

there playing hard to get today.
recieved a deal in febuary offering free hd box and installation with no hd channels.
just rang today there stating i cant have a new deal as im tied down to a 12 month contract with the hd box.
so there was no deals for me.

Has anyone else had this trouble or was she just trying to fob me off.
any hope would be appreciated.

sid1234_2

Star wrote: »

I cancelled a few months ago after my last half price for a year ended, as we hardly watch telly and certainly wasn't worth paying full price for. We were offered a free Sky+ box and 25% off for six months at the time, but I said no I still wanted to cancel as the only deal I would be interested in was half price. The guy finally went ahead and cancelled it after a very hard sell on the free Sky+ box and 25% off. Didn't hear anything again, but then a couple of months later had a card through the post offering another half price for a year, and £100 cashback if we took one of the movie packages (£4 a month at half price). Which I jumped at, as only having cbeebies for the kids was driving me mad lol.

Thanks for your kind reply.
To be honest, i can wait but with the new footbal season just about to start, I don't really want to be left with no viewing at all for a few months...was jst wondering whether givng them a call again to see if they can do anything would help or should I just be patient and wait for them to call hopefully before my contract ends?What's the best way of getting what I want which is as close to half price as possible because I can't really stretch too far.

help would be appreciated.

Lotus-eater

berbastrike wrote: »

HD boxes have ghastly power consumption. Think they are constantly at 50W 24/7.

About 35 ish W 24/7, from my investigations on the web.

alexisuk_2

I rang on 11 July when my 6 mths ran out. I was told no offers, so said I would cancel. Due to finish 11 August.
Today I phone, just to try to see if any offers, and if not, will still finish on 11 Aug. Was told there was nothing they could offer me, except free HD box and free HD. Great - except I dont have a HD TV - even the guy admitted not much use.
He did say that usually I could expect a call to try to keep my custom, although this may be after it is switched off.
So looks like Thus I lose Sky. oh well

CathWales

Anon wrote: »

If you are on a half price for 12 months deal that is not due to finish until November time, could you still do this or will it affect the discount? As you have to give one month's notice to change package, would it still work? Would you be tied in for another year?

Would be good to cut the price even more for the next few months and will then try for the half price for another six months (would probably lose multi room and HD as couldn't justify paying full price for them). Or has anyone heard of getting a repeat deal on free HD and half price multiroom, plus half price, after coming off a friends and family deal?

Many thanks

Anon

Anon, re your reply to my post about my downgrading to one pack til next August and still receiving the 6 packs, I think someone posted on here that you can't get another deal if you are already in the middle of one.