Sky offer to me (existing Customer)

charltonfan1

I tried twice yesterday with no luck (Didnt go ahead and actually cancel each time) Called today and after speaking with his manager the chap offered me another 6 months half price. So that will make 24 months half price in a row.

I would not pay full price when i can get sky sports from on my parents account through my xbox or ipad

david100

My 6-month half price TV deal ran out a few days ago so I just rang up to see if I could get another one. Unfortunately at the same time as I got the deal I took the HD pack on a 12-month contract and because of that they can't offer me any more deals, so I have to wait for that to finish before I can try again (and he did say as I had a lot with them and had been with them for a while I'd almost certainly be offered a very good deal). So basically they know I won't/can't cancel until the HD contract is over so they won't offer a deal. I'm not complaining though, why should they give me a deal? But just letting people know if they're in the same boat.

System

How much should I be paying for Sky, long time customer:

Sky HD Box in living room.
Sky plus Box upstairs.
We have Sky movies and Skysports.

And also Sky Broadband Unlimited.


Currently paying £88 per month. (£73 for TV and £15 for BB). Is this too high?

melissa75_2

I came off my 6 months 1/2 price tv package last month and decided to ring up last week to see if I could get another reduction. I tried twice last week but was only offered £10 off a month which I wasn't happy with so I declined - they told me that it was the only offer that was available on my account. I rang back on Tuesday and was told by that because the account wasn't in my name that I wasn't in a position to discuss anything and that my OH would have to ring up, I explained that I'd never had this problem before and that it was always me that rang up. She wouldn't budge so I hung up and rang back 10 mins later.
This time I spoke to a lovely man, I told him that I had looked into getting virgin and that online they were offering half price tv for 6 months, plus that their multiroom and hd packages were cheaper. He offered me half price tv for the 6 months straight away. I again complained about the multiroom and HD channel charges and he told me that ifI rang back another day I would be offered half price multiroom but that they are only allowed to add one offer to an account at a time, so I'm going to try tomorrow. I'll let you know how I get on.

melissa75_2

berbastrike wrote: »

How much should I be paying for Sky, long time customer:

Sky HD Box in living room.
Sky plus Box upstairs.
We have Sky movies and Skysports.

And also Sky Broadband Unlimited.


Currently paying £88 per month. (£73 for TV and £15 for BB). Is this too high?

Hi by my reckoning you should be paying £52 for your tv package - you're on sky world - the same as me which includes the sports and the movie channels, £10.25 for your multiroom, and £12.50 for your broadband - again I'm on the same one but I get a £5 discount because I have their line rental too. So in all it comes to £74.75 if my maths is correct. Have you looked at your account online for a breakdown of your bill?

pjjafc

I have been on half price for 2 years now which runs out this month. Just called and got another 6 months!

I did lay it on thick though...

Helg1486

I have tried and been told, because I am still under contract for my HD box which was took out in November, then there is no offers for me

They did tell me to call back in October and they will see if there is anything they can do :undecided

Thanks anyway all

melissa75_2

Helg1486 wrote: »

I have tried and been told, because I am still under contract for my HD box which was took out in November, then there is no offers for me

They did tell me to call back in October and they will see if there is anything they can do :undecided

Thanks anyway all

I took out the free HD channels for 6 months offer probably about the same time as you which tied me into a 12 month contract for them - they still gave me the half price tv offer - so it might be worth trying again.

System

melissa75 wrote: »

Hi by my reckoning you should be paying £52 for your tv package - you're on sky world - the same as me which includes the sports and the movie channels, £10.25 for your multiroom, and £12.50 for your broadband - again I'm on the same one but I get a £5 discount because I have their line rental too. So in all it comes to £74.75 if my maths is correct. Have you looked at your account online for a breakdown of your bill?

Sky World - £52
Extra Subscription - £10.25
Sky HD+ Pack - £10.25

BB - £15

Credit Card chg - £0.50

Have no idea what the Sky HD+ Pack is.

Have you had any luck reducing your bill?

melissa75_2

berbastrike wrote: »

Sky World - £52
Extra Subscription - £10.25
Sky HD+ Pack - £10.25

BB - £15

Credit Card chg - £0.50

Have no idea what the Sky HD+ Pack is.

Have you had any luck reducing your bill?

Do you get the extra HD channels? That would account for the extra £10.25.
I haven't rang them back yet - so far I've got the half price deal on my tv package, 3 months free ESPN which I went through topcashback to sign up for which gave me £5.05 and I'm going to try my chances tomorrow for a discount on my multiroom. I'm also going to ask about the new 1 TB boxes - I want one but I'm not prepared to buy one for £149 - they're offering them to people who take up a new HD or multiroom subscription for £49, I've got both already so I'm going to ask if I can have the same offer.