Sky offer to me (existing Customer)

laney85

Thanks for that might give them a call.

mark5211

mattsonthebeach wrote: »

Just found the card that came with the letter, you have to call 08442 411 356 and quote sky10, said it ran out on 03/07. Just mention the code and see what they say, it's probably a generic code with exp date anyway

Ive just tried that number and its a message saying ' This offer has now ended, if you wish to reinstate your sky without this offer call 08442 41 41 41' and then it cuts off!

I cancelled in April after they offered me 25% off for a year in December and a free Sky+ box, I refused the box but accepted the 25% off for 12 months offer, they never discounted my account so I contacted them in January and they said they would credit £120 to my account and discount me 25% for the next 12 months, no discount (or credit) was received during Feb or March so I cancelled (they even took another £49 in April!!), only received one letter so far for a free Sky+ box, which I dont want.

moneybags82

I have the full package with sky, full tv package, broadband and home phone. Called to cancel some of the tv packages and to see if they would offer any discounts. They offered nothing, really disappointed in their lack of customer service! Virgin don't do TV in my area so not sure what else I can do.

bobbyo

moneybags82 wrote: »

I have the full package with sky, full tv package, broadband and home phone. Called to cancel some of the tv packages and to see if they would offer any discounts. They offered nothing, really disappointed in their lack of customer service! Virgin don't do TV in my area so not sure what else I can do.

Call them again

& again

& again....

ausmummy

Has anyone been able to get an offer with jusy sky TV. I have a 4 pack plus HD and don't want anything else. I've tried a couple of times to cancel but just been asked if I want to reduce the package or they have just gone on to process the cancellation. I've asked if they'd offer me anything but it's always no. Do I need to be spending more to get an offer?

only_mee

No, all we had was 4 pack and HD

ausmummy

Ok thanks, I'll keep ringing then. Just out of 12 month contract (well in 30 days) that worked out better than half price so don't want to pay full.

skibster

ausmummy wrote: »

Ok thanks, I'll keep ringing then. Just out of 12 month contract (well in 30 days) that worked out better than half price so don't want to pay full.

That may be your problem, you are calling while still under contract. Wait until it's up then call back.

ausmummy

skibster wrote: »

That may be your problem, you are calling while still under contract. Wait until it's up then call back.

Oh ok, thought I could call within the 31 days notice while under contract. I'll wait until next month then.

supers

Telephoned this morning but they said no offers and tried to sell me broadband etc ,i will have to try again in few days time.