Ripped off at Starbucks and Debenhams!

knightstyle

So we decided to go into Lincoln yesterday to do the dreaded Christmas shopping. AAARRRGGGHHH
Went for a coffee in Starbucks, saw a poster with a picture of a Latte and a piece of ginger cake "daily offering, ginger cake latte" priced at £2.99, normal latte is £2.10 so thought that was OK for a latte and cake. But when it arrived there was no cake, just a ginger cake flavour latte!!!!
It tasted horrible and complaining got us ignored!
Then to Debenhams who had signs everywhere with special reductions, bought a mans coat and later realised we had been charged £99 instead of £79.80. Queued up again to complain and get it sorted.
Later we went back to Debenhams to buy a couple of womens jumpers which were priced at £14.40 foolishly we didn't check the receipt before leaving and when home realised we had been charged £18 for each jumper.
We are nearly 20 miles from Lincoln so will have to go back to sort it!
Just so angry that you cannot trust any shops not to try to cheat you.

fluffnutter

Or perhaps they've just made a few mistakes.

Forwandert

knightstyle wrote: »

So we decided to go into Lincoln yesterday to do the dreaded Christmas shopping. AAARRRGGGHHH
Went for a coffee in Starbucks, saw a poster with a picture of a Latte and a piece of ginger cake "daily offering, ginger cake latte" priced at £2.99, normal latte is £2.10 so thought that was OK for a latte and cake. But when it arrived there was no cake, just a ginger cake flavour latte!!!!

I hate this! i bought a cadburys wholenut chocolate bar, the picture on the front showed chocolate with separate wholenuts next to it, when i bought it and got it home i found they had actually put the nuts in the chocolate and weren't seperate. :mad:

bryanb

Forwandert wrote: »

I hate this! i bought a cadburys wholenut chocolate bar, the picture on the front showed chocolate with separate wholenuts next to it, when i bought it and got it home i found they had actually put the nuts in the chocolate and weren't seperate. :mad:

They used to do the same with glasses of milk-disgusting malpractice.

Steer73

So after Debenhams overcharged you once, you did not bother checking your receipt for your next purchase from the same shop until you got home??

fluffnutter

I think that Starbucks *might* be engaging in a little false advertising, but surely anyone can just say "Oh, I thought I was getting a cake. Sorry I don't want this" and order something else? How exactly did they ignore you when you complained?

lucylucky

http://starbucks.co.uk/en-GB/_Favorite+Beverages/

Wonder why anyone would think they were getting a cake?

The inability to read does not make a "rip-off"

Lirin

I want an eggnog latte now....

demondoctor

lucylucky wrote: »

http://starbucks.co.uk/en-GB/_Favorite+Beverages/

Wonder why anyone would think they were getting a cake?

The inability to read does not make a "rip-off"

The picture the OP saw had a picture of a piece of cake next to the coffee. I think a lot of people would assume that that meant the cake came with the coffee.

lucylucky

demondoctor wrote: »

The picture the OP saw had a picture of a piece of cake next to the coffee. I think a lot of people would assume that that meant the cake came with the coffee.

Do they not have writing in Starbucks, just pictures?

Forwandert

demondoctor wrote: »

The picture the OP saw had a picture of a piece of cake next to the coffee. I think a lot of people would assume that that meant the cake came with the coffee.

The clue is in the OP.

knightstyle wrote: »

saw a poster with a picture of a Latte and a piece of ginger cake "daily offering, ginger cake latte" priced at £2.99,