EDF Online Saver 7 - Switching Timescale and Set Up.

jack_spratt_2

Just spoke to EDF they told me that once the cooling off period had finished they will contact Scottish power to arrange a change over to EDF .
They were unable to give me an account number but did give a reference number

Ken68

Did mine 1st December, just the initial e mail, no letter yet. See the DD is in place(with an account number) as well as DD for old supplier.
Hope they know what they are doing.

cbrpaul

Ken68 wrote: »

Did mine 1st December, just the initial e mail, no letter yet. See the DD is in place(with an account number) as well as DD for old supplier.
Hope they know what they are doing.

Just checked, and I also have a DD setup for EDF on my bank account . and my old supplier!!!!

I was wondering how your old supplier will deal with monies owed to you ie if you are in credit with them at point of leaving ,

Anyone know what happens if thats the case ?

moomoominx

i have switched to edf - and took the gas and electric - now i have been confirmed for the electric and they have set up a D/D but they said it will take a week or 2 longer for the gas!! i had to cancel my D/D to npower as id now be with EDF - but now i will end up with 2 x different dates to pay EDF for the gas and electric instead of the one i wanted arghhhh! Not only that but npower will now send me a bill for the gas they are still supplying - talk about making life hard for us that they poached in!!

t0rt0ise

I've just had my final bill for electricity from British Gas and they have totally made up the meter reading and it is three times higher than it ought to be so the bill is huge.. sigh. And they say that I gave them the reading. I actually gave a different reading to EDF as BG said that I didn't need to give it to them. I'll be really glad when BG are out of my life!

Ken68

cbrpaul wrote: »

Just checked, and I also have a DD setup for EDF on my bank account . and my old supplier!!!!

I was wondering how your old supplier will deal with monies owed to you ie if you are in credit with them at point of leaving ,

Anyone know what happens if thats the case ?

They will send you a cheque, Paul. or refund thru the bank. Don't cancel your DD., that seems to throw them.

cbrpaul

Ken68 wrote: »

They will send you a cheque, Paul. or refund thru the bank. Don't cancel your DD., that seems to throw them.

thx Ken

Ken68

I'm surprised these big energy providers don't pick and choose. For example I am a low user, £500'ish pa.) No way are they gonna make a profit , and all it needs is a couple of cashbacks a year and WFA and it's drinks all round....er....virtual drinks , that is.

cbrpaul

Next it will be an admin fee to join up , a lock in period , a early release penalty , wooow its mortgages all over again !!!

chong168

Initially signed up online back on Nov 22. Received an confirmation email straight away. Quidco also tracked the £80 bonus. Heard nothing since then so I decided to ask a rep last Sat using the live chat feature. They said their systems had a problem on that day and so couldn't find my application and asked me to signup again. Received paper work today together with my account number, my electricity will transfer over on 8th Jan with gas on 16th. Paperwork also confirmed I would be on the Online S@ver 7 tariff.