EDF Online Saver 7 - Switching Timescale and Set Up.

t0rt0ise

starM wrote: »

Hi, I applied to switch from Atlantic to EDF on 08/11. Transfer went smoothly.

I have used quidco for £80 cashback - Cashback was tracked successfully. Any idea how long its takes for it to be validated?

I thought if it had tracked it would say validated.. doesn't it? Mine didn't track so I queried it and now it's been accepted it says validated.

starM

t0rt0ise wrote: »

I thought if it had tracked it would say validated.. doesn't it? Mine didn't track so I queried it and now it's been accepted it says validated.

No its showing as tracked at the moment.

cbrpaul

It seems , I am offically with EDF for my electric as of today ,

I logged into my EDF online account and it stated they are awaiting a final electric meter reading, so i just submitted it !!

Other account details are now also visable , and it does state " Online saver 7 " tarrif !!


Gas is changed over next week , so far so good !!

jack_spratt_2

I have just checked with the EDF on-line account and it states we are awaiting your opening meter reading and are due to start to supply Electricity on the 2nd Jan 11 .
Details of of direct debit and account details (Online S@ver v7 Electricity) are on the on-line account now .
Gas due to change in a weeks time .

I should think I have to submit the electricity reading this week and next week the Gas reading ??

t0rt0ise

Good for you guys. I still can't have an online account. Hopeless EDF!

Ken68

I have the same timescale as Paul, just received an email from EDF to submit an electric meter reading. I set up an account, validation within 24 hrs, then do the reading. Although phoned it in anyway yesterday on 0800 096 9000.,quoting a/c number which was accepted no quibble.
No way as smooth as Scottish Power. Hope it aint an omen.
Merry Nude year everyone.

flashnazia

I still haven't recieved anything and I switched on 5th Dec. Starting to regret this now.

sammyjammy

To answer some of the queries above, I had my contract number on my welcome letter, it started with a 9! It seems you get different stories from each member of staff you talk to, great :mad:

I signed up on 21 November and still cannot sign into my online account, I received a letter asking for my electricty reading couple of weeks ago but nothing yet for the Gas. Recent letters fro mthem say Electricty DD to start on 5/1 and Gas 5/2.

I'll tell you something they are going to make us earn that £180 getting this right

jack_spratt_2

I had an email from EDF to log into my account and submit opening electricity reading which I have done ! but still had no contract pack to sign ?
I am still able to log into my old energy supplier and I am not sure whether to submit a reading so that account is up to date with the correct final reading or leave it for EDF to provide them with my final reading ?
Gas changes next week !
Hope you all get yours sorted soon !I just wonder if providing a meter reference point number on sign up helped things along it would be interesting to find that out .

flashnazia

jack_spratt wrote: »

I had an email from EDF to log into my account and submit opening electricity reading which I have done ! but still had no contract pack to sign ?
I am still able to log into my old energy supplier and I am not sure whether to submit a reading so that account is up to date with the correct final reading or leave it for EDF to provide them with my final reading ?
Gas changes next week !
Hope you all get yours sorted soon !I just wonder if providing a meter reference point number on sign up helped things along it would be interesting to find that out .

I provided my meter ref no. and it didn't make any difference, in fact, I'm starting to think my switch hasn't gone through at all.